Data Analyst

4 weeks ago

Detroit, United States LanceSoft Full time
Qualifications:
  • Bachelor's Degree in related field preferred.
  • Two (2) to five (5) years experience in related field is required.
  • Demonstrated knowledge/competency in the following areas: claims or inquiry processing experience preferred, analytical experience, ability to produce statistical information from conceptual needs, and working with PC application and/or mainframe systems preferred.
  • Effective verbal and written communication skills.
  • Ability to lead and contribute to process improvement programs.
  • Excellent interpersonal skills necessary to interact with all levels of all personnel.
  • Ability to work independently
  • Self-starter/Self-motivated
  • Other related skills and/or abilities may be required to perform this job.
  • Department Requirements:
  • Create and present reports and presentations to display operational data and proposed business changes
  • Customer Service experience interfacing with internal and external customers
  • Demonstrated project work/corporate work group experience (within the last year)
  • Provide support to internal and external stakeholders by answering questions, supplying information, support of corporate tools, and training
  • Document and assist with implementing standard policies and procedures
  • Develop and document workflows
  • Identify and or analyze business problems and develop recommendations for solutions
  • Participate in systems testing
  • Develop procedures/controls and provide recommendations for the ongoing improvement of the updated process
  • ACCESS Database knowledge
  • MS Word/EXCEL working experience
  • PowerPoint working knowledge
  • Microsoft Outlook
  • Excel & Access work samples if requested
  • Department Preferences:
  • SharePoint working knowledge
  • Initiative, resourceful
  • Continuous Improvement Process education/training

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