Hospitality Assistant
2 weeks ago
Description
Position: Hospitality Assistant
Department: Programming
FLSA Status: Non-Exempt, Part-Time
Pay Rate: $25.00/Hour
Position Summary:
Reporting to the Senior Program Manager the Hospitality Assistant will primarily support the programming team in all non-classical programs across multiple venues including the Hollywood Bowl, The Ford, and Walt Disney Concert Hall from June 1 - October 31.
The Hospitality Assistant(s) will work with the programming team to handle the hospitality needs of all shows throughout the summer season. Coverage of all non-classical concerts at multiple venues will be split between the hospitality assistants, exact assignments to be determined. This is a non-regular part-time position, tentatively from June 1 - October 31. Individual start dates to be determined upon hiring.
Position Elements:
- Advances concert hospitality elements with tour manages as assigned.
- Provide hospitality assistance as required for concerts and events, including extensive hospitality and catering set up for artists per the contract riders.
- Support day of show hospitality needs as a runner, picking up various items as required.
- Coordinate food and beverage delivery services to artists, managers, and other VIPs.
- Ensure dressing rooms are clean and set correctly for artists and guests.
- Other duties and projects as assigned.
Reports To: Senior Program Manager
Interacts With: Vice President, Programming Presentations
Associate Director, Programming Presentations
Program Manager, Programming Presentations
Ticket Coordinator
Artist Venue Assistants
Guest Artists, Managers, and Agents
Box Office Staff
Minimum Requirements
Position Requirements:
- Must be available to work on concerts as assigned from approximately June 1 - October 30. Hours will vary per week based on concert and projects assigned to the individual.
- High School Diploma or its equivalency
- 2-4 years of related work experience
- Must be able to work with/communicate with artists, agents and managers in sensitive situations
- Must own a reliable car and have clean driving record
- Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe Professional; and ability to learn required business systems
- Must be organized, detail-oriented and self-motivated
- Ability to multitask, prioritize and remain calm in a fast-paced environment
- Customer service oriented in all industry and interoffice interactions
- Must be able to work flexible schedule including nights, weekends and some holidays
- Excellent oral and written communication and relationship building skills: ability to present information effectively and ability respond to questions and/or inquiries from co-workers, artist teams, VIP clients, etc
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