Business Systems Analyst

1 month ago

Seattle, United States LanceSoft Full time
Title: Quality - Business Systems Analyst
Location: Summit NJ 07901/ Seattle WA 98109
Duration: 12 months

Comments:
  • Hybrid Role- minimum 50% onsite required.
  • Bachelor's degree required.

Job Description:
Purpose and Scope of Position:
  • This job is part of an organization established to manage our rapidly evolving Cell Therapy business.
  • The Business System Analyst Operational Support will work alongside the Global Business Process Owner (BPO) for Cell Therapy Warehouse & Inventory Management, to support cross-site material transfers management, facilitate & drive troubleshooting/issue resolution, drive continuous improvement initiatives, and decision-making for overall material cross-site transfers.

Responsibilities:
  • Support in cross-site/cross functional project teams to ensure cross-site material transfers are executed smoothly (includes both process & systematic transactions).
  • Serve as primary point of contact for process & systematic troubleshooting/root cause analysis when issues arise, during cross-site material transfer process.
  • Identify, maintain, and manage master data needs/gaps to ensure a smooth cross-site material transfer process.
  • Serve as a subject matter expert (SME) for cross-site material transfer operational processes, providing guidance and support as needed.
  • Facilitate and drive process improvement efforts, including process mapping and optimization.
  • Support monitoring, analyzing, and optimizing the end-to-end process, anticipating and resolving any issues that may arise.
  • Collaborate with other teams, including IT and PMO, to ensure smooth execution of cross-site material transfers, both systematically and procedurally.
  • Review and revise documentation content, such as changes and standard operating procedures (SOPs), to ensure accuracy and compliance.
  • Support the Director in achieving productivity and financial goals through effective cross-functional teamwork.
  • Provide support to stakeholders and team members based in different regions and time zones.
  • Maintain a hybrid work arrangement, spending 50% of time on-site and 50% in a virtual setting.

Qualifications:
  • Ability to work with a range of technically and culturally diverse people to attain desired results
  • Ability to effectively communicate to a diverse audience at multiple levels
  • Strong critical thinking to analyze complex situations and discern critical issues
  • Knowledge in computer system management or validation experience
  • Strong experience working with external parties and leading cross-functional teams.
  • Excellent verbal and written communication skills, with the ability to influence at all levels of the organization.
  • Strong motivation & self-drive to achieve issue resolution, in a collaborative manner
  • Strategic thinking ability to translate strategy into actionable plans.
  • Strong prioritization skills and the ability to provide clear direction in a dynamic environment.
  • Proven track record of leading large process improvement projects and complex technology projects.
  • Comfortable working in fluid situations with competing project priorities.
  • BA or BS degree; preferably in IT Systems or related field, and/or equivalent experience desired
  • 8-10 years of business system analysis experience.
  • 5-8 years of project management experience.
  • 8-10 years of process management experience.
  • 8-10 years of extensive stakeholder management and organizational change management experience.
  • Proficiency in SAP and experience troubleshooting system issues.
  • Heightened situational awareness and emotional intelligence.

Additional Job Requirements:
  • None

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