ENT Medical AssistantFull Time
3 weeks ago
Provides patient care in an office setting under the supervision of the medical provider. Meets the communication needs of the patient / family and medical provider. Maintains and follows regulatory requirement and policies and procedures. Communicates with medical providers and staff about patient’s clinical condition.
Required Skills
**** Customer Services:
- Welcoming patients and visitors.
- Answering and referring inquiries within scope of practice.
- Telephone: Answers telephone, processes call, and document appropriately within medical records. Returns all messages in a timely manner.
- Maintains communication between medical staff, administrative staff, and/or patient/families.
Clinical Services:
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Maintains and updates medical records.
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Appointment Scheduling.
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Facilitates medical requests, to include but not limited to, refill requests, work / school notes, and form completion.
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Scans and uploads patient clinical documents into medical chart.
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Process and coordinates all medical provider orders to include but not limited to, diagnostic, referral, pharmaceutical and surgical services.
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Reviews daily provider schedule and ensure all supplies and medical records are ready for patient and provider encounters.
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As directed by medical provider and within scope of practice, provide patient education.
Environmental Services:
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Ensures all equipment in exams and surgical rooms are clean and properly set up.
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Contributes to the overall cleanliness and appearance of personal work space and department.
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Monitors clinical supply levels in exam rooms and stock room and requests when needed.
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Maintains all clinical equipment. Evaluates all equipment for damage or maintenance needs and reports when needed.
Required Experience
Minimum Education: Graduate of a medical assistant program
Work Experience: Previous experience in medical practice is preferred
Required License/ Certification/Registration: Basic Life Support Certification
Registered with American Medical Technologist or Certified with American Association of Medical Assistants Preferred
Skills:
- Communication Excellence
- Knowledge and ability to work in accordance with accepted clinical standards
- Ability to work tactfully and effectively with patients, family members, other employees and physicians.
- Administering medications to include injections
- Collecting lab samples
- Wound care
- Word Processing / Computer
- Strong customer service
- Multi-tasking
- Time Management
- Organization
- Attention to Detail
- Professionalism / Positive Attitude
- Quality Focus
- Adaptability
Qualifications:
**** Customer Services:
- Welcoming patients and visitors.
- Answering and referring inquiries within scope of practice.
- Telephone: Answers telephone, processes call, and document appropriately within medical records. Returns all messages in a timely manner.
- Maintains communication between medical staff, administrative staff, and/or patient/families.
Clinical Services:
-
Maintains and updates medical records.
-
Appointment Scheduling.
-
Facilitates medical requests, to include but not limited to, refill requests, work / school notes, and form completion.
-
Scans and uploads patient clinical documents into medical chart.
-
Process and coordinates all medical provider orders to include but not limited to, diagnostic, referral, pharmaceutical and surgical services.
-
Reviews daily provider schedule and ensure all supplies and medical records are ready for patient and provider encounters.
-
As directed by medical provider and within scope of practice, provide patient education.
Environmental Services:
-
Ensures all equipment in exams and surgical rooms are clean and properly set up.
-
Contributes to the overall cleanliness and appearance of personal work space and department.
-
Monitors clinical supply levels in exam rooms and stock room and requests when needed.
-
Maintains all clinical equipment. Evaluates all equipment for damage or maintenance needs and reports when needed.
-
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