Order Processing Rep I

2 weeks ago


Phoenix, United States Axelon Full time
Associate Fulfillment Specialist
Phoenix, AZ
6 Months
100% onsite in Phoenix asap start-6 months OT possible, 2-5 hours per week when busy 8-4:30PM MST


Description:
As an Associate Fulfillment Specialist, you will be responsible for processing filings and document orders with state government agencies. The Associate Fulfillment Specialist will work closely with internal and external customers to provide excellent service and immediate responses to inquiries. A successful candidate will need to be a team-oriented individual who is able to multi-task, work independently, possess strong computer skills, and participate in team meetings by offering suggestions and ideas to increase team productivity and efficiency. o Essential Duties & Responsibilities: Learns product line, internal systems and processes, as well as jurisdictional rules and regulations in order to effectively serve clients Field incoming questions or issues regarding products and services the organization provides Reviews and fulfills incoming requests Contributes to customer satisfaction and organization success Participates in department-wide process improvement programs and process best practices Minimum Qualifications: High School diploma • 1 year administrative/customer service/processing/production experience • Ability to interact with all levels of the organization • Ability to work independently with a minimum amount of oversight while still being an integral part of a team • Must have knowledge of a variety of computer software and spreadsheets • Must have poise, tact and diplomacy • Attention to detail in composing, typing and proofing materials, establishing priorities and execution of deadlines • Ability to read and comprehend instructions, correspondence and memos • Ability to work in a fast-paced, changing environment • When needed, working overtime is required

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