Front of House Manager
2 weeks ago
- Responsible for managing day-to-day operations of a high volume, multi-area restaurant and overseeing all front of the house staff while on shift. Looking for someone who possess an overall understanding of scheduling, staff training & development, customer service, and guest retention. Our ideal candidate will have a strong service industry background, should be self-driven and results oriented with the ability to build & bring a team together as we are always striving to improve our level of service.
- Represent the restaurant by being present on the floor during peak hours of business
- Develop a guest-centric culture that consistently delivers excellent service and food quality
- Utilize team-building skills to maximize employee satisfaction
- Establish sales incentives and help coordinate in-house promotions
- Hiring, training, employee development, and staff retention
- Identify training needs and initiate the development of new training programs to build a culture of continuous growth
- Identify and research ways to improve the flow of business
- Responsible for keeping up with the overall appearance of the restaurant
- Energetic, outgoing personality; looking to build relationships both internally & with guests
- Staff training, development & scheduling
- Experience with restaurant POS systems preferred
- Knowledge of the craft beer industry a plus
- Demonstrate clear communication, problem solving and follow-up skills
- High level of customer service experience
- Strong people management skills and ability to oversee varying levels of employees
- Ability to work effectively in high pressure, busy situations
- Commitment and enthusiasm
- Desire to challenge oneself as a leader and build a strong team
- 2+ years of restaurant management experience preferred but with train the right person
- Ability to work 40-45 hours/week in multi-level restaurant
- AM/PM/Weekend availability
- Competitive salary (depending on experience)
- Bonus pay
- 45 hours per week during peak season
- Reviews will be conducted annually to evaluate performance, growth, and wage rate.
- Generous benefits package includes:
- Paid Time Off
- Health/Dental/Vision Insurance
- Life insurance provided at no cost
- 401k Match for participating employees
- Opportunity for career advancement
- Food, beverage and merchandise discounts
- Clean working environment
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