Pending - Enrollment/Billing Senior Representative

2 weeks ago


Denver, United States Tailored Management Full time
Title: Enrollment/Billing Senior Representative
Location: Denver, CO (Hybrid)
Duration: 6 Months Contract
Schedule hours: Monday - Friday 7am - 4pm (flexible)
Training Schedule will be 7am - 4pm mostly onsite After training is completed, flex schedule 2-3 days onsite/ 2-3 day remote
Benefits: Paid Weekly, Health, Dental & Vision Benefits Available

Duties:
We are seeking a skilled Direct Deposit Specialist to join our team. In this role, you will be responsible for managing specific delegated tasks related to Electronic Funds Transfer, assigned by the team supervisor. Your primary focus will be the set up and maintenance of Electronic Funds Transfer (EFT) for Health Care Providers (HCP), Brokers and Members.

Key Responsibilities:
  • Process delegated Direct Deposit tasks efficiently and accurately
  • Provide comprehensive financial support for banking and billing functions
  • Manage banking information from providers, business partners and members
  • Resolve payment fallout promptly and accurately
  • Utilize available tools to prevent and manage risks effectively
  • Maintain clear and professional communication with providers, members, matrix partners, and partner banks regarding payment information
  • Collaborate closely with other teams to address checks and EFT issues promptly
  • Must have the ability to work independently
  • Research reported check fraud issues
  • Analyze reporting to determine discrepancies and make appropriate corrections
  • Ensure timely replacement payments are made after an EFT failure
  • Manage 9-month outstanding checks, age void check requests & check copy requests

3 Non-Negotiable Skills:
  • - Attention to detail
  • - Great communication skills
  • - Quick learner

Skills:
  • Strong attention to detail and accuracy
  • Excellent communication skills, both written and verbal
  • Ability to work effectively in a team environment
  • Prior experience in banking or financial services preferred

Education:
  • Bachelors Degree Preferred

Languages:
  • English Read Write Speak


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