Systems Administrator

3 weeks ago

Washington, United States The Execu|Search Group Full time

A recognized services company in Washington, D.C. is looking to add a new Systems Administrator to their growing staff.

Responsibilities:

The Systems Administrator will:

  • Evaluate user requests from customers experiencing problems with hardware, software, networking, and other computer-related technologies as well as deploying, patching, preparing, and configuring enterprise software, middleware, and independent licensed software.
  • requires technical knowledge and troubleshooting experience and aptitude. The ability to learn, adapt quickly, communicate effectively, and complete work within given timelines is needed to be successful.
  • Track Workstations across the enterprise and remediate.
  • Software, hardware, networking troubleshooting skills.
  • Broad knowledge of computer, networking, and software fundamentals.
  • Provides quick, responsive, high quality and consistent service.
  • Proficiency with mainstream commercial off-the-shelf (COTS) products such as Microsoft Office, Lotus Notes, Adobe Acrobat, and others.
  • Proficiency in the management of platform for Windows endpoints providing inventory, software distribution, OS imaging, and settings in security management.
  • Log/track incident/problem management database and maintain history records and related incident/problem documentation.
  • Read, write, interpret and/or verbally communicate to solicit or explain complex or technical information using simple verbiage.
  • Must be customer focused, a team player, and able to work on multiple tasks with minimal supervision.
  • Keeps internal customers productive and performing at the highest possible level possible.
Qualifications:
  • U.S. Citizenship required.
  • Must pass background investigation for a Public Trust.
  • Associate degree in a Technical Field.
  • Minimum of two (2) years of experience in Systems Administrator/Technical Specialist/Desktop Support/Vulnerability Management role.
  • Proficient in PowerShell and Microsoft Endpoint Configuration Manager (MECM/SCCM).
  • Experience working with/deploying/troubleshooting issues with Enterprise Images and creating updates.
  • Detailed understanding of Windows Update mechanisms and driver management.
  • Excellent troubleshooting abilities in software, hardware, and networking.
  • Prior experience in a customer-facing role, either remote or face-to-face.
  • Relevant certifications are a plus (e.g., CompTIA Security+, MCSE).

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