Referral Coordinator

3 weeks ago

Los Angeles, United States CareerBuilder Full time

**Objective _____________________________________________________________**

Increase our community awareness and professional referrals by:

Publicizing Specialists and their availability.

Communicating our services and mission statement.

Assuring our referring veterinarians have a personal relationship with us.

Facilitating the over transfer of case experience with our pDVMs.

**Marketing _____________________________________________________________**

**For the most part all marketing for specialty services is accomplished to and through your referring veterinarians.**

**Hospital Visits

_____________________________________________________________**

**Hospital visits by far have proven to be the top tool in creating a trustworthy, loyal relationship with our referring veterinarians and their staff.

Present yourself as an advocate rather than a marketing representative.

This conveys the desire to be singularly focused on serving their clients and patients in the best way possible.**

Weekly Hospital Visits/Face to face by our Specialists and Referral Director.

+ We ask how we are doing.

+ Any concerns?

+ Creates a personal relationship.

+ You can then customize your visits.

+ Puts a face with a name.

+ Shows we care and value our relationships with our pDVMs

Quick Trips

Comfort levels with visits will vary.

+ Develop a list of hospitals ready to go and map them.

+ Have supply bags ready to go.

+ Treat bags are ready to go.

+ Visit hospitals if a doctor has moved to a new practice, a practice has added a doctor new to our community

+ If they have recently remodeled.

Ask if you can co-host an open house

+ Recent cases that your specialists have seen.

**Cold Calls _____________________________________________________________**

Inquiries regarding customer service, the referral process, communication updates, and basic housekeeping.

**Tracking___________________________________________________________________**

Develop a tracking method:

+ Who is referring to you?

+ Look for trends, declines, increases, etc.

+ Visits

+ Make notes about your visits.

+ Who is referring to one department and not others?

+ pDVM events that you participate in

+ Costs

+ ROI

+ Community Events

**Education**

**____________________________________________________________________**

**Our veterinarians enjoy sharing their knowledge with our referring veterinarians and their staff.

Any function that you can facilitate at your hospital means foot traffic and a connection that is always beneficial to your hospitals.**

CEs taught by our specialists.

+ Provide dinner.

+ Lecture 1 to 2 hours depending on presenter.

Client CEs advertised through our pDVMs.

+ Provide your prDVMs the information and ask them to invite the clients they feel would benefit.

Vendor meetings that your State association offers.

+ This gives you a chance to educate your referring vets on what services you offer and who your veterinarians are.

+ Ask if your doctors can speak

+ Sponsor the meeting and have vendor space.

**Visibility _____________________________________________________________**

**Keep your name in front of your referring hospitals constantly.**

Monthly

+ Constant Contact electronic newsletter

+ Newsflashes

+ Send out announcements about new services, etc. when applicable.

+ Send out a supply request form

+ Ads in various newsletters i.e.: YMCA, retirement communities, homeowner associations, etc.

Every other month

+ Giant post card is mailed with services and doctors.

+ Receive a list from State Board of new premise license holders

+ Visits are generated from this list of new hospitals, new owners, etc.

+ Ad and inserts in the AVMA newsletter.

+ Community events

+ Encourage your Veterinarians and staff to participate at our booth.

Marketing Materials

+ ER Brochures

+ First Aid Booklet

+ Tear off Maps

+ Post It Pads

+ Pens

+ Calculators

+ Service Summary

+ Departmental flyers

+ Supply List

+ Referral Forms/map

+ Specialty Brochures

+ CE Flyers

+ ER Business Cards

+ Services

+ Offer to answer their forwarded lines when they are closed or unavailable.

+ CVT Info

+ Blood bank

+ Any unique thing you can help pDVMs and their staff with.

+ pDVM input

+ Talk to your pDVMs frequently to learn what they are looking for.

+ Round tables

+ Surveys

+ One on one talks (visits, lunches)

+ Emails

+ calls

+ Pending/Ongoing Projects

+ pDVM profile Sheets

+ Portfolio for clients

+ Info on our hospital, history, doctor profiles, etc.

+ Nearby amenities in case they are waiting on a pet, etc.

+ Map of area.

+ ETC.

+ More focus on Client education through breed groups, CE, newspapers, etc.

+ Educate clients on what veterinary medicine has to offer.

+ Emergency Medicine Services.

+ Marketing to the general public in an educational manner.

+ Offering discounted services to veterinary professionals to introduce a particular service

+ Contests involving the prDVM hospitals

This is a full-time position pays between $20/per hour and $26/per hour dependent on experience, education, certification, etc. Available schedules do include working on weekends and holidays.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

**If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.**

**Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more**

**The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)**

**We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at**

**vcacareers.com**

#J-18808-Ljbffr

  • Referral Coordinator

    4 hours ago

    Los Angeles, United States PHS Med Jobs Full time

    **Referral Coordinator | Full-Time | Los Angeles, CA** **About the Referral Coordinator Role**: ProHealth Staffing is seeking a Referral Coordinator who is passionate about making a significant impact in the lives of patients in the immediate underserved communities while advancing your career in the heart of Los Angeles. This dynamic healthcare...

  • Referral Coordinator

    3 weeks ago

    Los Angeles, United States JWCH Institute Full time

    Job DescriptionJob DescriptionCompany Mission Statement:The Mission of JWCH Institute is to improve the health status and well-being of under-served segments of the population of Los Angeles Area through the direct provision or coordination of health care, health education, services, and research.Position Purpose: Under the supervision of the Program...

  • Referral Coordinator

    4 weeks ago

    Los Angeles, United States JWCH Institute Full time

    Job DescriptionJob DescriptionCompany Mission Statement:The Mission of JWCH Institute is to improve the health status and well-being of under-served segments of the population of Los Angeles Area through the direct provision or coordination of health care, health education, services, and research.Position Purpose: Under the supervision of the Program...

  • Temp Referral Coordinator

    2 weeks ago

    Los Angeles, California, United States AIDS Healthcare Foundation Full time

    WHO WE ARE:    AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!   Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?   If...

  • Lead, Referral Coordinator

    5 days ago

    Los Angeles, United States Martin Luther King Jr. Community Hospital Full time

    If interested in position, please apply and send your resume to PBaker@mlkch.org POSITION SUMMARY The Referral Coordinator guides patients through the healthcare system by providing education, assisting with accessing community resources, developing relationships with service providers, and tracking interventions and outcomes. The position is responsible for...

  • Law Firm Referral Coordinator

    3 weeks ago

    Los Angeles, United States Denovo Review Full time

    Job DescriptionJob DescriptionCalifornia based plaintiff's side Employment Law Firm is seeking a Referral Coordinator for immediate hire. This position is responsible for coordination with and management of all referral partners. Candidate will handle a large volume of referrals and be responsible for a large volume of follow ups. Excellent written and...

  • Law Firm Referral Coordinator

    4 weeks ago

    Los Angeles, United States Denovo Review Full time

    Job DescriptionJob DescriptionCalifornia based plaintiff's side Employment Law Firm is seeking a Referral Coordinator for immediate hire. This position is responsible for coordination with and management of all referral partners. Candidate will handle a large volume of referrals and be responsible for a large volume of follow ups. Excellent written and...

  • REFERRAL COORDINATOR

    1 week ago

    Los Angeles, CA 90016, USA, United States APLA Health Full time

    Job DetailsJob LocationBaldwin Hills - Offices - Los Angeles, CAPosition TypeFull TimeEducation LevelHigh SchoolSalary Range$25.00 - $26.92 HourlyTravel PercentageNoneJob ShiftDayJob CategoryHealth CareDescriptionPOSITION SUMMARY:The referral coordinator will provide patient care services under the direction of a licensed health care provider. This includes...

  • REFERRAL COORDINATOR

    1 week ago

    Los Angeles AFB, CA 90009, USA, United States MLK Community Hospital Full time

    Date Posted:5/1/2024Job Code:Ref CoordLocation:MLK Community Hospital & FoundationAddress:1680 E. 120th St.City:Los AngelesState:CACountry:United States of AmericaCategory:Clinics - AmbulatoryPay Rate Type:HourlySalary Range (Depending on Experience):$18.15 - $26.31* 3 Positions availableIf you're interested, please apply for the position, and send your...

  • Referral Coordinator

    5 days ago

    Los Angeles, United States Martin Luther King Jr. Community Hospital Full time

    * 3 Positions available If you're interested, please apply for the position, and send your resume to PBaker@mlkch.org   POSITION SUMMARY The Referral Coordinator guides patients through the healthcare system by providing education, assisting with accessing community resources, developing relationships with service providers, and tracking interventions and...

  • REFERRAL COORDINATOR

    3 weeks ago

    Los Angeles AFB, CA 90009, USA, United States VCA Animal Hospitals Full time

    Compensation: $18 - $25 / hrJob Summary:VCA ASEC is an established, 24-hr animal specialty and emergency hospital located in West Los Angeles. We are seeking an experienced, administrative professional with a passion for client relationship building. The referral coordinator will work to provide exceptional communication and assistance to our referring...

  • REFERRAL COORDINATOR

    2 weeks ago

    Los Angeles AFB, CA 90009, USA, United States VCA Antech, Inc. Full time

    Objective _____________________________________________________________Increase our community awareness and professional referrals by:Publicizing Specialists and their availability.Communicating our services and mission statement.Assuring our referring veterinarians have a personal relationship with us.Facilitating the over transfer of case experience with...

  • REFERRAL COORDINATOR

    1 week ago

    Los Angeles AFB, CA 90009, USA, United States Martin Luther King, Jr. Community Hospital Full time

    * 3 Positions availableIf you're interested, please apply for the position, and send your resume to PBaker@mlkch.orgPOSITION SUMMARYThe Referral Coordinator guides patients through the healthcare system by providing education, assisting with accessing community resources, developing relationships with service providers, and tracking interventions and...

  • Referral Relations Manager, West Coast

    4 weeks ago

    Los Angeles, California, United States Ellenhorn LLC Full time

    Description:Position Summary:An exciting business development opportunity to work with a group of thought leaders and game changers in the mental-health and addiction field Ellenhorn's referral relations manager engaged in clinical outreach will be responsible for building new clinical and business relationships, as well as maintaining and fostering existing...

  • Admissions Coordinator

    1 month ago

    Los Angeles, United States Los Palos Post-Acute Care Center Full time

    Job DescriptionJob DescriptionJob DescriptionAs the Admissions Coordinator, you will work in coordination with the Business Development function to attract suitable candidates for admission and integrate them seamlessly into the system. You will establish and maintain a constant working relationship with all potential referral sources, conduct tours and...

  • Patient Care Coordinator

    1 month ago

    Los Angeles, California, United States UCLA Health Full time

    This will be a full time 100% career position in the Department of Neurosurgery, Pediatric Physiatry Program . The Patient Care Coordinator will act in a diversified position within the Department of Neurosurgery in the David Geffen School of Medicine. Duties are anticipated to change on a daily basis contingent on which Neurosurgeons office is in the...

  • Patient Care Coordinator

    1 month ago

    Los Angeles, California, United States UCLA Health Full time

    This will be a full time 100% career position in the Department of Neurosurgery, Spine Program. The Patient Care Coordinator will act in a diversified position within the Department of Neurosurgery in the David Geffen School of Medicine. This individual will act as a central key administrative assistant who will rotate and fulfill administrative duties,...

  • Discharge Planning Coordinator, Lvn

    1 month ago

    Los Angeles, United States Keck Medical Center of USC Full time

    Provides department support for the Continuum of Care Team to facilitate discharge planning and ensure appropriate throughput of patients. Works with Case Managers, Transitional Care Coordinator, and Social Workers to ensure discharge plans are communicated to patients and families during hospitalization and post discharge to ensure continuity and identify...

  • Scheduling Coordinator

    4 weeks ago

    Los Angeles, United States Right at Home Westside Full time

    Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you! The **Scheduling Coordinator** is** **responsible for maintaining the client and caregiver relationship and...

  • Intake Coordinator

    2 weeks ago

    Los Angeles, United States The Salvation Army USA Western Territory Full time

    Description CONDUCT INTAKE ASSESSMENT FOR RESIDENTIAL TREATMENT SERVICES: Answer and respond to all intake related calls. Schedule intake appointments. Interview potential clients and family members to determine admission eligibility. Follow up with all referral sources that include SAPC, DMH, VA, Probation and Parole officers, doctors. psychiatrists and...