Collections Specialist II
2 weeks ago
The insurance collections specialist is responsible for collecting for damages to Budget Rent a Car fleet vehicles.
Responsibilities
•Review claim files to determine potential coverage and develop collection strategies
•Initiate communication with customers, insurance companies, other parties, attorneys, etc.
•Initiate claims process for ultimate recovery within 90 days
•Maintain accurate account of collections activity and incoming payments
•Evaluate files for outside collection or attorney referral
•Complete monthly reconciliation report using Excel
•Make suggestions for alternative dispute resolution
•Other miscellaneous duties as assigned
Desired Qualifications
•Collection handling experience preferred
•Claims handling experience preferred
•Rental car company experience preferred
Requirements
•PC literate in Windows and MS Office software
•Excel proficient
•Strong organizational skills with a detail focus
•Excellent verbal and written communication skills
•Heavy phone experience
This description is not an all-inclusive description. Specialists may be subject to additional tasks and responsibilities that management deems appropriate.
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