Patient Care Advocate

2 weeks ago


Palmetto, United States En-Vision America Inc Full time

Responsible for acting as a liaison between patients, pharmacies and sales team. Assists with account questions, orders, patient problem-solving, outbound follow-up calls and other queries. Assists patients by answering product and service questions Maintains patient records by updating account information and providing detailed patient interaction notes Prioritizing tasks to be most effective with time management Establish new patient accounts Data Entry Inbound and outbound calls Required Skills Proficient at Microsoft Office Suite Tenacity Self-Motivated Problem-Solving/Resolving Conflict Energetic Team Oriented Passion For Helping People Outstanding communicator (both in person and over the phone) Quality Focus/Detail Oriented Multi-tasking 3+ years of Customer Service experience in Office, Call Center, Medical, or Pharmacy Environment Preferred Skills Swiftpage Act software, Sage 50 accounting software, Product Knowledge, Market Knowledge, Bilingual (Spanish/English) are a plus. Job Type: Full-time Pay: $18.00 - $20.00 per hour based on experience. Job Type: Full-time Salary: $18.00 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off


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