Senior Project Support Specialist

2 weeks ago

Washington, United States ASRC Federal Holding Company Full time

ASRC Federal AFSS is a premier provider of systems engineering, software engineering, system integration and project management services for real-time, mission-critical defense systems. We are seeking a Senior Project Support Specialist – Science Mission Directorate Co-Lead to support a NASA contract in Washington D.C. Responsibilities: The Science Mission Directorate (SMD) Administration Branch at NASA Headquarters is seeking a Senior Project Support Specialist to provide executive business support to the SMD Deputy Associate Administrator (DAA), the Program Officer for Space Situational Awareness, the SMD DAA for Management, and the Assistant SMD DAA for Management. This position serves as a co-lead for the Science Mission Directorate Project Support team. Calendar management including calendar resolution to assure key meetings are covered by at least one member of the SMD senior management team. Independently performs administrative management functions that service and/or fulfill several organizational requirements. Specifically preparing travel authorizations and vouchers for multiple members of the Division, including international and invitational travel. Maintains IT systems that reflect the fulfillment and/or status of administrative requirements and/or systems. Conducts a technical review of correspondence prepared for signature of organization executives to assure consistency with agency procedures on completeness, timeliness and format standards. Meeting logistics, including agenda, attendees, reserving conference rooms and/or call-in numbers, travel information, meeting coordination with IT, etc. Actioning tracking and status reporting; working with the Headquarters Action Tracking System (HATS) and Partnership Agreement Maker (PAM) to assure all SMD actions are being actively addressed. Supporting key meetings (e.g., establishing call-in line, taking notes, creating sign-in list) either in person, Webex, or MS Teams. Create presentations for the division in support of meetings. Support and develop Directorate milestone planning activities, and other duties as assigned. Decision making for the customer (i.e., recommending meeting attendance, communications, and notices to keep the customer informed while valuing their tight schedules. Serve as back-up for the SMD Associate Administrator’s executive assistant; coordinating schedules to provide “front desk coverage” for the SMD Executive Front Office. Provide leadership and support to other Project Support Specialists throughout the Directorate. Create standard operating procedures and streamlined process to create efficiencies throughout the Directorate. Additional duties as required. Requirements: Ability to work on-site at NASA Headquarters full-time (Monday – Friday). Experience as a team lead setting goals, overseeing tasks, and reporting to stakeholders and leadership. Ability to quickly act to changing environments and communicate a clear direction to employees and customers with urgency. A strong ability to make sound decisions and prioritize quickly utilizing analysis, experience, and judgment with minimal direction. Ability to learn quickly and think critically to create innovative solutions for customer and employee needs. Keen attention to detail. Expert knowledge of Office 365 suite (Excel, Word, PowerPoint, Outlook, Teams, and SharePoint). Outstanding, proactive, customer service with strong problem solving skills and the ability to anticipate customer needs by recognizing areas of opportunity and quickly provide solutions. Ability to work independently as well as in a team environment. Exceptional verbal and written communication skills. Ability to deal with rapidly changing calendar events such as scheduling and re-scheduling meetings and changing travel arrangements on short notice. Travel may be required. Individual must meet government NAC and citizenship/permanent residency requirements for access to NASA GSFC. Extensive background investigation will be performed as a requirement of the job. Education and Experience: Bachelor’s degree and eight years of experience or eleven years of related experience in lieu of education. ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

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