Business Systems Administrator

3 weeks ago

Olympia, United States Cribl, Inc Full time

Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. About the Opportunity Are you ready to be at the forefront of innovation in the Data industry? Join our dynamic team, where you'll help scale an already stellar sales funnel tech stack. If you're passionate about driving excellence in these critical areas and thrive in an innovative, forward-thinking environment, we invite you to embark on this exciting journey with us. The Business Systems Administrator will be responsible for administering the systems that facilitate lead generation to deal creation, leveraging best in class functionality from Salesforce, Outreach, RingLead and Allbound PRM, to name a few of our pillar technologies. You will work with system analysts, developers and business stakeholders to build elegant and effective technical solutions. We are looking for a rock star Salesforce administrator for whom problem solving and declarative building are core strengths and programmatic development is a future career aspiration. You will be a key contributor to our centralized Enterprise Applications team, partnering closely with our Marketing, Sales Development and Channel functions. Strong problem-solving skills and a strategic mindset focused on improving business processes are key to this role's success. The role reports to the Director of Enterprise Applications. What You'll Accomplish As a Business Systems Administrator at Cribl, you will assist in the administration of our lead to opportunity systems. Your contributions will be instrumental in streamlining operations and driving efficiency across the organization. Specifically, you will: Systems Administration: Take ownership of Salesforce Sales Cloud (Lead to Opportunity), CPQ, Allbound PRM and RingLead administration to optimize their functionality, ensuring seamless operations and data accuracy. Data Quality: Implement solutions to enhance data quality, ensuring that our systems are populated with clean, accurate, and up-to-date information. Maintain Cribl's robust deduplication, enrichment and normalization capabilities on the RingLead platform. Partner Portal: Enhance and maintain Cribl's Partner Portal and integrated systems, enabling efficient collaboration with our partners. Technical Mastery: You will excel as an administrator and acquire new skills through continual learning and peer mentorship on your way to becoming a proficient Salesforce developer. Product Understanding: Develop a deep understanding of Cribl's business and product offerings to better support and align with the organization's goals. Complex Issue Resolution: Work collaboratively across all assigned segments of the business to resolve a wide range of complex business and product-related requests, significantly reducing time to deliver solutions. What You'll Bring To excel in this role, you should possess the following qualifications and qualities:

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