Senior Analyst, Procurement Operations

4 weeks ago


Orrville, United States The J. M. Smucker Company Full time
Your Opportunity as the Senior Analyst, Procurement Operations

As the Senior Analyst, Procurement Operations you will be responsible for supporting the day-to-day activities of our Procure-to-Pay (P2P) processes and systems by acting as a subject matter expert and tier 1 support for our Indirect Procurement platform. This role will also participate in a collaborative environment to support departmental and cross functional initiatives. Continuous improvement identification and implementation will also be a focal point as we strive to enhance our capabilities, efficiencies and overall user experience.

Location: Orrville, OH

Work Arrangements: 30% in office expectation (~6 days per month)

In this role you will:

Day to day responsibilities including:
  • Act as the primary point-of-contact and subject matter expert for the Indirect P2P processes
  • Provide tier 1 support to the organization for questions and/or issues relating to the Indirect P2P business processes
  • Seek to drive effective procurement processes supported by company policies and procedures
  • Act as a change agent driving consistent messaging and synergies to create a standardized process across the organization
  • Conduct testing, as required, to verify and validate system performance remains consistent with our expectations
  • Act as a liaison between IS, Corporate Procurement and other cross-functional partners
Project related and additional tasks as required
  • Identify, evaluate and implement enhancement opportunities in the P2P platform to support continuous improvement
  • Participate and/or lead efforts related to departmental and cross-functional initiatives (including system and process implementations/upgrades, M&A integrations, etc.)
  • Perform, as needed, audits for both our Internal and External auditors in support of our Audit Schedule
  • Train the broader organization on new processes and systems (including assisting in or leading the development and review of materials)
The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:
  • Bachelor's degree in supply chain, information technology, business or related field
  • 2 years of Procurement systems experience (e.g., Oracle, Sap, BuyerQuest, Ariba, etc.)
  • Experience in implementing and/or supporting a P2P solution
  • Strong desire to seek out and drive system enhancements to improve the end user experience
  • Strong interpersonal and communication skills adaptable for all levels of the organization
  • Demonstrated ability to think critically and conceptually
  • Self-motivated, takes initiative and has a strong attention to detail
Additional skills and experiences that we think would make someone successful in this role:
  • Adaptability to navigate dynamic business environments and timelines
  • Use of various reporting/analytics tools and software (e.g., Excel, Spotfire, Tableau)
  • Ability to manage multiple tasks and prioritize work based on competing assignments / timelines
Learn More About Working at Smucker
  • Our Total Rewards Benefits Program
  • Our Thriving Together Philosophy Supporting All Impacted by Our Business
  • Our Continued Progress on Inclusion, Diversity and Equity


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