Tennis Pro Shop Attendant
3 weeks ago
Supervises: No supervisory duties are included in this position.
Classification:
Education and/or Experience
- High School diploma or GED.
- Background in retail, sporting goods preferred.
- Familiarity with POS software.
- Able to operate a point-of-sale (POS) system.
- Outstanding customer service skills.
- Enthusiastically promote the game of tennis.
- Knowledge of and ability to perform required role in emergency situations.
Sell tennis merchandise in the Tennis Shop. Maintain the Tennis Shop and sell tennis court time.
Job Tasks/Duties
- Supplies towels, cups and ice to members and guests.
- Records all charge tickets.
- Charges guest fees.
- Responsible for demonstrator tennis rackets loaned to members and their guests.
- Builds creative and appealing displays and rotates merchandise periodically.
- Restocks merchandise when necessary.
- Inventories and prices in-coming merchandise.
- Ensures that tennis accessories are properly inventoried and maintained.
- Contacts vendors regarding defective merchandise and warranty replacements.
- Takes and records court reservations and assists in finding cooperative partners for players.
- Updates sign-up sheets for court reservations.
- Informs members about club programs and tournaments.
- Directs members and guests to their courts.
- Promotes and sells Tennis Shop merchandise.
- Assists members and guests with Tennis Shop merchandise selections and purchases.
- Fills special orders for members.
- Responsible for generating monthly reports.
- Empties trash on each court and cleans courts.
- Maintains Tennis Shop and keeps storage area tidy.
- Vacuums and dusts tennis shop daily.
- Takes towels to and from laundry area.
- Reports any complaints, feedback, or concerns from membership to Assistant Tennis Porfessional.
- Attends staff meetings.
- Completes other appropriate assignments made by the Assistant Tennis Manager.
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