Application Support Team Lead

2 weeks ago

Boca Raton, United States FlexShopper Full time
Job Details

Job Location
Boca Raton - BOCA RATON, FL

Position Type
Full Time

Description

As the Application Support Team Lead, you will be responsible for leading a team of Software Support Engineers who are passionate about finding technical solutions, problem-solving, and providing exceptional customer support. The ideal candidate is a hands-on Developer with strong analytical and troubleshooting skills, capable of diving deep into complex technical issues. You will oversee the team's activities, provide technical guidance, and ensure the delivery of high-quality support services. Staying updated with industry trends and advancements, you will shape the organization's platform and strategy to leverage the best technology and processes available. This role requires strong leadership skills, technical expertise, and a focus on delivering exceptional support and customer service. You will have a broad technical background and are motivated.

Responsibilities
  • Lead and mentor a team of Application Support Engineers, fostering a culture of curiosity, creativity, and continuous learning.
  • Collaborate with the team to fix database issues and coding bugs, improving system functionality and performance.
  • Plan, automate, deploy, and troubleshoot infrastructure to maintain a robust and reliable environment.
  • Provide technical expertise and develop innovative solutions for JavaScript/PHP code, SQL stored procedures, and data changes.
  • Offer technical assistance and support to customers, addressing any encountered issues promptly and effectively.
  • Regularly communicate status updates to clients, ensuring transparency and managing expectations.
  • Coordinate with relevant departments to facilitate successful resolution of client issues.
  • Build and test solutions, deploy them to client environments, and validate their effectiveness.
  • Conduct comprehensive database testing, including designing and manipulating test data, validating stored procedures, jobs, triggers, and replication.
  • Collaborate with Development, DevOps, and Customer Support teams to gain insights into unit test coverage, continuous integration processes, and customer-reported issues.
  • Take ownership of sensitive and highly critical issues, providing expedited resolutions and demonstrating strong problem-solving skills.
  • Challenge the status quo, hold others accountable, and drive positive change using data-driven insights.
  • Ability to grasp technical concepts quickly and ability to hit the ground running is essential.
  • Excellent process/project/people management skills.
  • Ability to think laterally and in a futuristic manner.
  • Ability to understand complex domain within a very short period.
Qualifications

Education:
  • Bachelor's degree in Computer Science or equivalent experience.
  • Minimum of 2 years of full-stack development experience with JavaScript, PHP, Python, and related technologies.
  • Proficiency in SQL and NoSQL databases.
  • Ability to interpret product architecture and system design.
  • Experience with automation frameworks, tools, and services.
  • Strong background in database testing, including designing and manipulating test data, validating stored procedures, jobs, triggers, and replication.
  • Willingness to work weekends, nights, and participate in a 24-hour on-call rotation.
Experience:
  • Minimum of 2-4 years of Application Support and Analytical experience
  • Minimum two years' experience with managing teams and building them out to meet growing needs.

  • Application Support Team Lead

    2 weeks ago

    Boca Raton, United States FlexShopper, Inc. Full time

    As the Application Support Team Lead, you will be responsible for leading a team of Software Support Engineers who are passionate about finding technical solutions, problem-solving, and providing exceptional customer support. The ideal candidate is a hands-on Developer with strong analytical and troubleshooting skills, capable of diving deep into complex...

  • Application Support Team Lead

    2 weeks ago

    Boca Raton, United States FLEXSHOPPER LLC Full time

    Job DetailsJob LocationBoca Raton - BOCA RATON, FLPosition TypeFull TimeDescriptionAs the Application Support Team Lead, you will be responsible for leading a team of Software Support Engineers who are passionate about finding technical solutions, problem-solving, and providing exceptional customer support. The ideal candidate is a hands-on Developer with...

  • Salesforce Engineer

    6 days ago

    Boca Raton, FL, United States KForce Full time

    DescriptionKforce has a client that is seeking a Salesforce Engineer - Team Lead in Boca Raton, FL.Responsibilities:* Provide technical development leadership in designing, developing, and maintaining the Salesforce ecosystems, aligned with Architecture and implementation best practices; This includes Sales Cloud, Service Cloud, CPQ, Billing and Field...

  • Business Development Manager

    2 weeks ago

    Boca Raton, United States Blue Team LLC Full time

    Business Development Manager - Private Sector - BlueTeam We are... BlueTeam is a U.S. based service provider specializing in commercial restoration, construction and roofing - both domestic and international - and our clients are the world's premier commercial portfolio owners and operators. We are a turnkey provider for portfolio managers, owners, asset...

  • Lead Developer

    1 month ago

    Boca Raton, United States Cutting Edge Recruiting Solutions Full time

    Job DescriptionJob DescriptionJob Title: Lead DeveloperPay: 120k base salary + benefitsHybrid in Boca Raton, FLJob Description:We are seeking a Lead Software Developer to join our IT team. In this role, you will work directly with the IT Director and oversee our team of developers. The primary goal of this position is to improve our internal software and web...

  • Lead Developer

    2 weeks ago

    Boca Raton, United States Cutting Edge Recruiting Solutions Full time

    Job DescriptionJob DescriptionJob Title: Lead DeveloperPay: 120k base salary + benefitsHybrid in Boca Raton, FLJob Description:We are seeking a Lead Software Developer to join our IT team. In this role, you will work directly with the IT Director and oversee our team of developers. The primary goal of this position is to improve our internal software and web...

  • Lead Software Engineer

    6 days ago

    Boca Raton, United States StevenDouglas Full time

    Title: Lead Software EngineerLocation: Boca Raton, FLWork Requirements: Those authorized to work in the United States without sponsorship are encouraged to apply: Citizen, GC Holders or GC-EADThis role is not open to third party vendors.Summary:Our client is seeking an experienced Computer Vision AI Lead to spearhead the development of cutting-edge real-time...

  • Lead Software Engineer

    6 days ago

    Boca Raton, United States StevenDouglas Full time

    Title: Lead Software EngineerLocation: Boca Raton, FLWork Requirements: Those authorized to work in the United States without sponsorship are encouraged to apply: Citizen, GC Holders or GC-EADThis role is not open to third party vendors.Summary:Our client is seeking an experienced Computer Vision AI Lead to spearhead the development of cutting-edge real-time...

  • Client Services Specialist

    4 weeks ago

    Boca Raton, United States Blue Team LLC Full time

    Client Services Specialist - Private Sector - BlueTeam***This position is onsite in Boca Raton, FL***We are...BlueTeam is a U.S. based service provider specializing in commercial restoration, construction and roofing - both domestic and international - and our clients are the world's premier commercial portfolio owners and operators.We are a turnkey provider...

  • Senior Project Cost Accountant

    6 days ago

    Boca Raton, United States Blue Team LLC Full time

    Job Description Job Description Senior Project Cost Accountant - Private Sector – BlueTeam ***This position is onsite in Boca Raton, FL*** We are… BlueTeam is a U.S. based service provider specializing in commercial restoration, construction and roofing — both domestic and international — and our clients are the world’s premier commercial portfolio...

  • Human Resources Intern

    4 weeks ago

    Boca Raton, United States Blue Team LLC Full time

    Human Resources Intern - Private Sector - BlueTeam ****This is a Part-time Summer Internship We are... BlueTeam is a U.S. based service provider specializing in commercial restoration, construction and roofing - both domestic and international - and our clients are the world's premier commercial portfolio owners and operators. We are a turnkey provider for...

  • IT Support Specialist

    3 weeks ago

    Boca Raton, United States Tech Hub South Florida Full time

    **IT Support Specialist** on October 25, 2021 / by , * Full Time * Posted 6 days ago **Techstrong Group** The power source for people and technology Join our exciting, fast-paced, high-growth organization passionate about technologies like cloud, cloud-native, cybersecurity and DevOps. Techstrong Group is looking for an IT support professional who is...

  • Senior Project Cost Accountant

    4 weeks ago

    Boca Raton, United States Blue Team LLC Full time

    Senior Project Cost Accountant - Private Sector - BlueTeam ***This position is onsite in Boca Raton, FL*** We are... BlueTeam is a U.S. based service provider specializing in commercial restoration, construction and roofing - both domestic and international - and our clients are the world's premier commercial portfolio owners and operators. We are a turnkey...

  • Lead C#/.Net Developer

    2 weeks ago

    Boca Raton, United States Open Systems Technologies Full time

    A financial firm is looking for a Lead C#/.Net Developer to join their team in Boca Raton, FL. Compensation: $200-250k  Responsibilities:  Maintenance and enhancement of existing technology, analytics (pre- and post-trade), clearing & settlement, and compliance components Design, architecture and build out of the next generation trading system ...

  • Client Services Specialist

    2 days ago

    Boca Raton, United States Blue Team LLC Full time

    Client Services Specialist - Private Sector - BlueTeam ***This position is onsite in Boca Raton, FL*** We are... BlueTeam is a U.S. based service provider specializing in commercial restoration, construction and roofing - both domestic and international - and our clients are the world's premier commercial portfolio owners and operators. We are a turnkey...

  • Workday Implementation Lead

    2 weeks ago

    Boca Raton, United States TalentoHC Full time

    Workday Implementation LeadTalento has partnered with an organization in South Florida looking that is going to implement Workday for their HCM and needs an experienced implementation lead that will be responsible for the discovery and implementation of their HCM. This person will act as the company SME and liaison when partnering with providers while also...

  • Workday Implementation Lead

    2 weeks ago

    Boca Raton, United States TalentoHC Full time

    Workday Implementation LeadTalento has partnered with an organization in South Florida looking that is going to implement Workday for their HCM and needs an experienced implementation lead that will be responsible for the discovery and implementation of their HCM. This person will act as the company SME and liaison when partnering with providers while also...

  • Workday Implementation Lead

    2 days ago

    Boca Raton, United States TalentoHC Full time

    Workday Implementation LeadTalento has partnered with an organization in South Florida looking that is going to implement Workday for their HCM and needs an experienced implementation lead that will be responsible for the discovery and implementation of their HCM. This person will act as the company SME and liaison when partnering with providers while also...

  • Lead BI Engineer

    2 weeks ago

    Boca Raton, United States Cinch Home Services, Inc. Full time

    Lead BI Engineer – Cinch Home Services, Inc.Job Category: Information Technology Requisition Number: LEADB003522 Full-Time Boca Raton Job DetailsResponsibilitiesCollaborate with business engagement teams Oversee, develop and implement BI architectural patterns, designs and data structures for data warehousing, complex reporting and analytics solutions...

  • Lead BI Engineer

    1 month ago

    Boca Raton, United States Cinch Home Services Full time

    Lead BI Engineer - Cinch Home Services, Inc. Job Category: Information Technology Requisition Number: LEADB003522 Full-Time Boca Raton Job Details Responsibilities Collaborate with business engagement teams Oversee, develop and implement BI architectural patterns, designs and data structures for data warehousing, complex reporting and analytics...