Business System Analyst

2 weeks ago

Boston, United States Mindlance Full time
Summary:
The ideal candidate will have strong experience working as a conduit between the business and the development team to identify and document requirements. The ideal candidate must conduct thorough business process analysis to understand workflows and systems, document current processes and systems, create documentation for new processes such as BRD/FRD/SRS, develop use cases and user stories, and manage requirement changes. The candidate should have strong communication and organizational skills, attention to detail, and problem-solving skills. Furthermore, the Business System Analyst must possess a strong technical acumen with the ability to translate information and research into non-technical language as necessary to effectively communicate across teams. The Business System Analyst would also help with software QA through different phases of software development, Dev, Test, and Production releases. The candidate should be able to work on multiple projects at the same time and handle multiple timelines.

Candidate must demonstrate:
  • The ability to lead requirements-gathering meetings with business stakeholders.
  • Effective documentation of these requirements in MS Visio, JIRA, MS Excel, etc.
  • Full comprehension of all business requirements, demonstrated by the ability to accurately communicate them back to business stakeholders, project managers, and technical teams.
  • A high level of written and verbal communication.
  • A calm and reassuring demeanor and well-developed negotiation skills.
Responsibilities:
  • Execute business analysis tasks and strategies to achieve overall project business analysis goals, in line with current IT BA methodology and responsibilities.
  • Work with business users to research, understand, and document business processes and requirements using common tools such as JIRA, VISIO, SharePoint, and MS Office Suite.
  • Work with project managers to execute deliverables throughout all phases of software delivery.
  • Analyze and document current state vs future state using UML methodologies.
  • Work with system and solution architects to communicate business needs, understand solution capabilities and constraints, and assist in documenting/translating solution architect visions to business partners.
  • Independently lead and document requirements-gathering sessions.
  • Using agile methodology, create and maintain business requirements documentation.
  • Create clear, organized user stories. Document detailed system specifications.
  • Collaborate with UI/UX designers to develop UI specifications.
  • Contribute to business analysis process maturity and governance programs.
  • Perform software QA through Development, Test, and Production release phases.
  • Create test cases during the development process.
  • Help execute tests through all phases.
  • Record, and work with the development team to analyze bugs and errors found.
  • Document test results for the development team and application stakeholders.
  • May need to coordinate with Network and Infrastructure teams.
  • Perform other duties related to software delivery as needed, including training end users.
  • Providing ongoing end-user support. Knowledge of Power BI is a plus.
Qualifications:
  • Hands-on experience working in software development as a business analyst
  • Must be highly organized with strong analytical and problem-solving skills, and great attention to detail
  • Proven skills in breaking down and optimizing complex business processes
  • Proven experience leading and documenting requirements-gathering sessions and developing user stories.
  • Strong working knowledge of software development, Waterfall and Agile (Scrum, Kanban) methodologies
  • Demonstrated ability to prepare User Stories, Process Flows, BRDs, FRDs, Use Cases, and Data Mapping documents
  • Must be able to communicate with non-technical (business) and technical (development team) audiences
  • Experience with Jira is preferred. Experience with smartsheet is a plus.
Desired:
  • An effective negotiator with the ability to successfully balance business needs with IT time and resource constraints and arrive at mutually acceptable outcomes
  • Comfort working in a fluid environment where visions and requirements may change
  • Must be able to prepare acceptance test plans, test cases, and QA processes and work directly with end-users to ensure that application functionality meets requirements
  • Applies a proven customer-first approach when working with others.

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