Business Analyst, Business Systems

3 weeks ago

Boston, United States SimpliSafe Full time

What You’ll Do

Are you fascinated with aligning business processes and technology? Do you love process improvement and automation? Are you excited about joining a fast-growing PE-backed company to help create best-in-classorder to cash and record to report processes that impact internal teams? Do you love cross-functional collaboration?

If the above sounds like you, we’d love to hear from you

The Business Analyst, Business Systems reports to theDirector of Financial Systems and fills a key role on the Financial Systems team at SimpliSafe. You will partner cross-functionally to help design, document, and implement solutions that align business processes with technology. You will be responsible for acting as a liaison between the business community and technical community for the discovery and translation of business needs. You will also discover and document business/functional requirements, as well as serve as SME to technical and QA teams to develop their understanding of project functional requirements.

Primary responsibilities include: 

Works with the business community to understand their needs and translate them into process flows, detailed business requirements, functional design specifications, and user manualsPrepares with on/offshore technical team, technical design specifications, to include layout/design, process flow charts, functionality documents, database requirements documentation and/or general documentationWorks with on/offshore technical staff during development stage to answer questions, provide guidance for business logic and ensure project understandingDocuments and diagrams the business’ current and proposed processesProposes efficient, effective and practical solutions to business problemsEnsures that proposed processes, products, and/or services effectively integrate with or replace existing processes, products, and/or services to achieve an improved resultDevelop and execute test plans, ensuring the successful integration and functionality of new systems or enhancementsProvide training to end-users on new systems or processes, ensuring a smooth transition and adoption.Adheres to team standards regarding the Project Delivery ProcessWorks with the Product Owner to establish reasonable milestones and manage time effectively

What You’ll Bring

Bachelor's degree in Business Administration, Information Systems, or related field.Minimum of 2 years of experience in business analysis, focus on business systems or Accounting/Finance a plusProven experience in requirements gathering and process analysisStrong analytical and problem-solving skills, with attention to detailExcellent communication and interpersonal skills, with the ability to engage and collaborate with diverse stakeholders.Familiarity with ERP systems, billing systems, and other business applications. Zuora experience is preferred.SQL skills and Tableau experience is a plus. Knowledge of system development life cycle (SDLC) and agile methodologies.Proven ability working independently with minimal guidanceAbility to adapt to a fast-paced and dynamic work environment.Familiarity with industry-standard tools (e.g., Jira, Confluence) is a plus.

What Values You’ll Share

Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.Aim High - Always challenging ourselves and others to raise the bar.No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.One Team - Taking a highly collaborative approach to achieving success.Lift As We Climb - Investing in developing others and helping others around us succeed.Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

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