Information Technology Specialist
3 weeks ago
In this Information Technology Specialist position, you will become a key member of a team of Homeland Security professionals in providing technology service, implementing projects and deploying systems to reduce downtime, and maintaining operational availability. Typical work assignments include:
- Diagnosing and resolving problems in response to customer-reported incidents.
- Researching, evaluating, and providing feedback on problematic trends and patterns to support customer support requirements.
- Interacting with internal and external stakeholders as the Subject Matter Expert to provide IT guidance and solutions; providing customer training as required.
- Installing, configuring, integrating, troubleshooting, optimizing, and maintaining customer hardware and software to maximize system availability and monitor network performance.
- Identifying and specifying information system security requirements and ensuring application of information security/information assurance policies, principles, and practices.
This position starts at a salary of $66,732 (GS-9, Step 1) to $95,270 (GS-11, Step 10) with promotion potential to $110,148 (GS-12, Step 10).
Employees receive the full package of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional 401(k) offering.
Qualifications
Basic Requirement: Applicants must have IT-related experience demonstrating each of the following competencies:
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, considering the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
- Testing, installing, configuring, and maintaining networks including hardware, middleware, and software.
- Consulting, ensuring security assurance policies and principals.
- Developing and administering local database.
- Analyzing, planning, integrating, and configuring network systems hardware.
- Diagnosing and resolving network problems, hardware/software interface, and interoperability problems.
- Testing, installing, configuring, and maintaining networks including hardware, middleware, and software to ensure conformance to national standards consulting.
- Evaluating new hardware and software technologies for potential inclusion into the enterprise.
Education Substitution: GS-09: Successful completion of a master's or equivalent graduate degree, or two full years of progressively higher-level graduate education leading to such a degree in an accredited college or university, may be substituted for experience at the GS-09 grade level. Such education must demonstrate the skills needed to do the work. For this position a degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks is qualifying.
Education Substitution: GS-11: Successful completion of a Ph.D. or equivalent doctoral degree, or three (3) full years of progressively higher-level graduate education leading to such a degree in an accredited college or university, may be substituted for experience at the GS-11 grade level. Such education must demonstrate the skills needed to do the work. For this position, a degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks is qualifying.
NOTE: Your resume must explicitly indicate how you meet these requirements. Otherwise, you will be found ineligible. Be sure to review the entirety of the official Job Opportunity Announcement (JOA) on USAJOBS.gov, the federal government's official employment site.
How to Apply
Click this site's APPLY link to access the official JOA on USAJOBS.gov, the federal government's official employment site. You will learn exactly how to submit your application package, including your resume, which must explicitly indicate how you meet the above Specialized Experience and/or Education Requirements. Otherwise, you will be found ineligible.
The closing date for this employment opportunity is May 7, 2024.
Interested in other career opportunities with CBP? Visit careers.cbp.gov and check the CBP calendar at cbp.gov/cbp-events-calendar frequently for upcoming informational webinars, in-person recruiter events, and virtual career events.
-
Information Technology Specialist
2 weeks ago
Columbus, United States Stafford Technology Full timeJob Overview:We are seeking an experienced Information Technology Specialist to join our team. As an IT Specialist, you will be responsible for managing and maintaining our company's technology infrastructure. This is a critical role that requires strong technical skills and the ability to troubleshoot and resolve complex IT issues.Responsibilities:-...
-
Information Technology Specialist
2 weeks ago
Columbus, Ohio, United States Stafford Technology Full timeJob Overview:We are seeking an experienced Information Technology Specialist to join our team. As an IT Specialist, you will be responsible for managing and maintaining our company's technology infrastructure. This is a critical role that requires strong technical skills and the ability to troubleshoot and resolve complex IT issues.Responsibilities: Install,...
-
Columbus, United States Columbus State Community College Full timeJob Description: The Health Information Management Technology Adjunct position provides quality instruction and maintains a positive learning environment in the classroom, with major emphasis placed on teaching, supporting and evaluating students. The Adjunct role provides instruction and monitors teaching/learning effectiveness in courses assigned by the...
-
Information Technology Intern
5 days ago
Columbus, United States Franklin County Sheriff's Office Full timeAssist Information Technology staff in supporting computer operations by performing routine functions and assisting with installation and removal of equipment throughout the Sheriffs Office. Data entry, answer telephone calls, and retrieval of infor Information Technology, Technology, Intern, Information, Operations
-
Columbus, United States InsideHigherEd Full timeJob Description:The Health Information Management Technology Adjunct position provides quality instruction and maintains a positive learning environment in the classroom, with major emphasis placed on teaching, supporting and evaluating students. The Adjunct role provides instruction and monitors teaching/learning effectiveness in courses assigned by the...
-
Columbus, United States InsideHigherEd Full timeJob Description:The Health Information Management Technology Adjunct position provides quality instruction and maintains a positive learning environment in the classroom, with major emphasis placed on teaching, supporting and evaluating students. The Adjunct role provides instruction and monitors teaching/learning effectiveness in courses assigned by the...
-
Information Technology Support Specialist
1 week ago
Columbus, United States Russell Tobin Full timeTitle: Service Desk Analyst - Immediate Hire (6-Month Contract)Location: Columbus, OHPay Rate: $21.00/hourAre you passionate about providing exceptional customer service in the dynamic field of IT? We're seeking a talented Service Desk Analyst to join our team in Columbus, OH, for a 6-month contract role with potential for extension. As the first point of...
-
Information Technology Support Specialist
1 week ago
Columbus, United States Russell Tobin Full timeTitle: Service Desk Analyst - Immediate Hire (6-Month Contract)Location: Columbus, OHPay Rate: $21.00/hourAre you passionate about providing exceptional customer service in the dynamic field of IT? We're seeking a talented Service Desk Analyst to join our team in Columbus, OH, for a 6-month contract role with potential for extension. As the first point of...
-
Technology Integration Specialist
1 week ago
Columbus, United States Columbus Academy Full timeJob Description Job Description Technology Integration Specialist The School: Recognized as a premier independent school in the nation, Columbus Academy has, since its founding in 1911, exemplified the country day school educational model. The heart of this model is the idea that the best interests of children are served when home and school work together....
-
Columbus, United States InsideHigherEd Full timeJob Description:The Adjunct – Information Systems Technology position provides quality instruction and maintains a positive learning environment in the classroom, with major emphasis placed on teaching, supporting and evaluating students. The Adjunct role provides instruction and monitors teaching/learning effectiveness in courses assigned by the...
-
Technology Integration Specialist
1 month ago
Columbus, United States Columbus Academy Full timeJob DescriptionJob DescriptionTechnology Integration SpecialistThe School: Recognized as a premier independent school in the nation, Columbus Academy has, since its founding in 1911, exemplified the country day school educational model. The heart of this model is the idea that the best interests of children are served when home and school work together. At...
-
Director of Information Technology
1 week ago
Columbus, United States Libertarian Party of Ohio Full timeThe IT Director is focused on the acquisition, development, maintenance, and integration of technology infrastructure. This includes the functionality of the website(s), database(s), phone system(s), any Party-owned technology deployed in the field, and any other technology needed for Party operations. The IT Director will also create and manage an IT...
-
Instructor: Information Systems Technology
2 days ago
Columbus, Ohio, United States COLUMBUS STATE COMMUNITY COLLEGE Full timeCompensation Type: SalariedCompensation: $47,160.00Job SummaryThe faculty of Information Systems Technology position provides quality instructions and maintains a positive learning environment in the classroom, with major emphasis placed on teaching, supporting and evaluating students. The faculty role provides instructions and monitors teaching/learning...
-
Technology Project Coordinator
6 days ago
Columbus, United States People Driven Technology, Inc Full timeJob DescriptionJob DescriptionPeople Driven Technology, Inc is a technology value-added reseller. We are a family-owned, local firm that focuses on simple, scalable business and technical outcomes for our clients. We leverage our decades of the combined business, technology, and engineering experience to deliver these outcomes, in a methodical manner.Offered...
-
Operations Support Specialist
1 day ago
Columbus, United States Cass Information Systems Full time** Operations Support Specialist** **Job Category****:** Administrative/Support **Requisition Number****:** OPERA001376 Showing 1 location **Job Details** **Description** The Operations Support Specialist provides leadership by monitoring, evaluating, and suggesting improvements to management concerning the work distribution and performance within a cluster...
-
Assistive Technology Specialist
3 days ago
Columbus, United States Ohio Department of Commerce Full timeThe Statewide Services and Outreach (SSO) division of the Ohio School for the Deaf and the Ohio State School for the Blind is building a dynamic team to meet our goal of providing expert services and supports to all 88 counties in Ohio by 2025. The SSO Team serves school districts and families throughout Ohio based on the following four pillars: ...
-
Cyber Security Specialist
2 weeks ago
Columbus, United States Abacus Technology Corporation Full timeOverviewAbacus Technology is seeking a Cyber Security Specialist to provide security and information assurance support for the 14th Flying Training Wing at Columbus AFB. This is a full-time position.ResponsibilitiesAssessing and monitoring cybersecurity controls in DoD environments Preparing, processing, assessing, validating, and maintaining RMF packages...
-
Columbus, United States InsideHigherEd Full timeJob Description:The Adjunct – Information Systems Technology position provides quality instruction and maintains a positive learning environment in the classroom, with major emphasis placed on teaching, supporting and evaluating students. The Adjunct role provides instruction and monitors teaching/learning effectiveness in courses assigned by the...
-
Columbus, United States InsideHigherEd Full timeJob Description:The Adjunct - Data Analytics, Information Systems Technology position provides quality instruction and maintains a positive learning environment in the classroom, with major emphasis placed on teaching, supporting and evaluating students. The Adjunct - Data Analytics, Information Systems Technology provides instruction and monitors...
-
Cyber Security Specialist
2 weeks ago
Columbus, United States Abacus Technology Full timeCompany Description Abacus Technology Corporation is a Federal government contractor and provider of enterprise information technology (IT) services and solutions. For nearly 40 years, we've developed effective partnerships with government and industry to tackle business challenges and pressures for Federal Defense, Civilian, and Intelligence customers....
