Computer Support 1

3 weeks ago

Newport News, United States Chipton-Ross Full time

Chipton-Ross is seeking multiple Computer Support 1 for a contract opportunity in Newport News, VA.

RESPONSIBILITIES:
Performs a variety of duties in support of a computer, network (LAN/WAN), and/or client server unit. Reviews input data to verify adequacy and appropriateness of material required for data processing and related operations. Reviews output data to verify completeness, accuracy, and conformance to quality standards and specifications. Maintains internal records and may catalog, disperse, and return tapes/disks. May review daily processing logs and may set or revise schedules.

REQUIRED EXPERIENCE:
AA or other 2 year technical degree in related discipline and 0 years experience.
Associate's Degree and 0 years of experience. 2 years of related experience can be substituted for Associate's degree. 4 years of non-related experience can be substituted for Associate's degree.
This position requires 24X7, 365 days in a year onsite support. Weekends and holiday shift work will be needed.
Equivalency: Associate's Degree and 0 years of experience. 2 years of related experience can be substituted for Associate's degree. 4 years of non-related experience can be substituted for Associate's degree.

o Knowledge of monitoring tools such as Control-M, Tivoli and Network Manager or equivalent
o Familiarity with a ticketing system (i.e., SMAX, HPSM)
o Mainframe experience not required but preferred
o Datacenter operations experience not required but preferred
o Good verbal and written communications required for gathering/supplying details about job failures from/to analysts and communicating with management and team leads.

EDUCATION:
AA or other 2-year technical degree in related discipline is required.
School must be accredited.

HOURS:
5/40 WORKWEEK. 7:30AM to 4:00PM

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