Senior Business Systems Analyst
4 weeks ago
Job Summary & Responsibilities:
This role belongs to the Microsoft Center of Excellence team and the person in this role will assist with both capital and O&M projects related to Generative AI/ChatGPT initiatives as a Business Systems Analyst. This includes collecting and documenting requirements, writing functional development specs, writing and running thorough test plans, and helping with implementations.
Basic job responsibilities include the following:
• Work with business teams to collect the requirements for chosen processes.
• Write Requirements Documentation that records the detailed requirements.
• Take part in the solution design and clear up any questions on requirements.
• Liaise between the business stakeholders and developers.
• Work with the developers and offer help needed for testing the automation solutions.
Eligibility Requirements
• 5+ years' experience as a business or functional analyst
• 5+ years' experience creating process maps, collecting business requirements with a strong focus on application testing. Experience in writing and running test scripts and writing technical specifications for developers.
• Proven ability to work independently, or as the backup BSA, on capital projects and O&M activities for multiple client areas.
• Experience working in and/or leading teams of people with different disciplines. Includes working with clients to collect requirements, develop technical specifications, configuration, unit/regression testing, and performing change management activities.
• Ability to provide second and third level support for inquiries sent to the IT Help Line; use Quality Center for documenting and tracking work requests.
• Data analysis skills and experience troubleshooting application functions or database results
• Strong written and oral communication skills.
• Working experience with the following technologies: Mobile & Web .Net technologies, Power Platforms, ChatGPT, Azure OpenAI Services.
• Education (preferred): Bachelor's degree or other education in Computer Engineering, Computer Science, or Information Systems, or equivalent technical experience.
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