Safety, Quality and Compliance Specialist

2 weeks ago

Mebane, United States Chick-fil-A Supply LLC Full time

Overview:

As the Safety, Quality & Compliance (SQC) Specialist of the Chick-fil-A Supply Distribution Center in Mebane NC, you will support the application of regulatory compliance in multiple areas, including food safety quality assurance (FSQA) and environmental, health and safety (EHS). In addition, you will support the execution of risk management, contingency planning, safety and training for the warehouse and fleet teams dedicated to delivering exceptional customer service for Chick-fil-A restaurant Operators. You will also help lead the warehouse and fleet team dedicated to delivering exceptional customer service for Chick-fil-A restaurant Operators while ensuring adherence to the highest safety, quality and compliance standards. In this role, you will have the opportunity to help drive continued innovation at an operation like no other in the food service industry.

About Chick-fil-A Supply

Chick-fil-A Supply, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.

Responsibilities:

As the SQC Specialist, you will be responsible for motivating warehouse and fleet team members, evaluating and mitigating risks, executing contingency plans, training on food safety requirements and other regulatory compliance, and much more to ensure Chick-fil-A Supply complies with all federal, state and local laws and regulations. Regulatory compliance includes but is not limited to: FDA, USDA, DOT, OSHA and EPA. Other responsibilities include but are not limited to: HACCP, material handling equipment (MHE) certifications, stock recovery and sustainability.

In addition, a successful Safety, Quality and Compliance Specialist will:

Evaluate and mitigate FSQA, EHS, and security hazards/vulnerabilities

Lead execution of contingency plans dealing with recalls and withdrawals, disasters, etc.

Train and support team leaders and provide guidance on FSQA, EHS, and security operational policies/practices

Perform site level FSQA, EHS, and security monitoring inclusive of KPI management reporting

Lead risk-based incident investigations (i.e., workplace safety, food safety, etc.)

Complete required regulatory and security forms and reporting (e.g., OSHA 300)

Monitor safety of warehouse and fleet activities and provide advice to leadership on actions and behaviors that support safety as a core value

Instill a culture of safety, engagement and positivity that reflects Chick-fil-A values and serves Restaurant Operators

Drive innovation in the warehouse and transportation operations

Recognize contractor and employee concerns

Collaborate with operations leadership regarding staff performance, identify and drive areas of improvement, and recognize team members outstanding performance

Support the Chick-fil-A Supply vision and strategy

Support organizational growth and future distribution center openers by participating in interview events, training/onboarding and providing temporary SQC support, if needed.

Complete other activities as deemed valuable by the organization

Minimum Qualifications:

To be successful in this role, you must:

Have at least 5 years of experience in warehouse / distribution environment.

Demonstrate functional knowledge and expertise in distribution:

o Standards, processes, systems, and contingencies related to food safety, general safety, quality specifications, and all relevant laws and regulations

o Compliance and risk performance metrics, measurement, and enforcement

o Employee training programs

Working knowledge of innovations in supply chain, risk management, contingency planning, and contingency execution

Effective computer and presentation skills for leading trainings

Understand safety principles and concepts and loss prevention and reduction

Have experience in accident investigation, as well as knowledge of auditing and monitoring procedures

Be comfortable presenting to and collaborating with all levels of the organization

Have at least three years in food distribution operations

Preferred Qualifications:

Ideally, you will have:

Bachelors Degree

A keen understanding of warehouse design, layout and flow

Have undergone 24 hours of formal safety training each year for the past five years.

At least 10 years in warehouse operations supporting food distribution

Working knowledge of DOT, FMCSA, EPA and OSHA regulations

Proficiency in MS Suite (Excel, PowerPoint, Word)

Experience in safety operations within food service distribution

Certifications: HACCP, PCQI, CSP

A demonstrated ability to perform and adapt in a changing environment

Minimum Years of Experience:
5

Travel Requirements:
10%

Required Level of Education:
High School

Preferred Level of Education:
Bachelors Degree

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