Temporary Operations Technician
Found in: Lensa US P 2 C2 - 2 weeks ago
JOB SUMMARY: The primary responsibility of the Operations Technician is to read residential and commercial customers' gas meters consumption for billing purposes.
ESSENTIAL FUNCTIONS:
- Read gas meters and record consumption for residential and commercial accounts.
- Inspect and report defective meters or related equipment.
- Complete required documentation.
- Verify readings for abnormal consumption and records reasons for possible fluctuations.
- Hang door tags for nonpayment of customer bills.
- Walk and/or drive ENSTAR vehicle to perform tasks.
- Inspect and maintain vehicle; refuel as needed.
- Perform duties related to Distribution as assigned.
- Work in a constant state of alertness and in a safe manner.
- Work in all types of weather conditions especially in cold and wet environments; may include walking through deep snow.
MINIMUM QUALIFICATIONS:
- High School Diploma or equivalent.
- Prior gas meter reading experience preferred.
- Experience in environments requiring customer service focus.
- Must be able to pass federally required initial and continuous Operator Qualifications training.
- Must possess an Alaska Driver's License and be qualified to operate a vehicle under the conditions of the ENSTAR's Driving Policy.
- Ability to pass a background, past employment, drug, and driving record screening.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Good verbal and written communication skills; ability to effectively interact with individuals within and outside of ENSTAR.
- Ability to learn and understand ENSTAR's Standard Operating Procedures (SOPs) as they relate to fieldwork.
- Ability to work independently and be self-directed.
- Knowledge/familiarity of local road system.
- Ability to interpret as-builts.
- Knowledge regarding meter sets, regulators, pressures, and piping.
- Legible handwriting and ability to accurately complete detailed paperwork.
- Proficiency in Microsoft Office and ability to learn ENSTAR's software programs (Customer Care & Billing, Mobile Workforce Management, Itron, etc.).
OTHER REQUIREMENTS:
- Must maintain a positive work atmosphere through effective interactions and communications with co-workers, customers and management.
- Must maintain a safe environment for co-workers, customers and the public through adherence to established safety standards and timely reporting of potential hazards.
- Must adhere to ENSTAR's policies and procedures related to the code of business ethics, compliance, responsible use of assets, and all applicable state and federal laws.
PHYSICAL EFFORT:
Occasionally
Continuously
Frequently
1. Sitting
x
2. Standing
x
3. Walking
x
4. Bending Over
x
5. Crawling
x
6. Climbing
x
7. Reaching Overhead
x
8. Crouching
x
9. Kneeling
x
10. Balancing
x
11. Pushing or pulling
x
12. Talking
x
13. Repetitive use of hands/arms
x
14. Repetitive use of legs
x
15. Grasping
x
16. Lifting
x
10lbs or less
x
11 to 25 lbs
x
26 to 50 lbs.
x
51 to 75 lbs
76 to 100 lbs
Over 100lbs
17. Carrying
x
10lbs or less
x
11 to 25 lbs
x
26 to 60 lbs
51 to 75 lbs
76 to 100lbs
Over 100lbs
18. Eye/hand coordination
19. Fine Manipulation
VISUAL ACUITY:
Occasionally
Continuously
Frequently
1. Close vision (clear at 20 "or less)
x
2. Distance vision (clear at 20' or more)
x
3. Color vision (ability to identify and distinguish colors)
x
4 Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
x
5. Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)
x
6. Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
x
7. No special vision requirements
MENTAL EFFORT:
Occasionally
Continuously
Frequently
1. Thinking analytically
x
2. Communication
x
Using effective verbal communication
x
Using effective written communication
x
3. Handling stress & emotions
x
4. Concentrating on tasks
x
5. Discriminating colors
x
6. Remember details
x
7. Making decisions
x
8. Adjusting to changes
x
9. Examining/observing details
x
ENVIRONMENTAL FACTORS:
Occasionally
Continuously
Frequently
1. Inside
Hot/Heat
Cold
2. Outside
Hot Temperature
Cold Temperatures
x
Humid
3. Hazards
Biological
Chemical
Electrical
Radiation
Sharp Objects/Tool
x
Heavy Machinery
Other
x
4. Unprotected Spaces
High Places/High Heights
Constricted Spaces (Underground)
5. Dirty (Soil)
x
6. Dry
x
7. Fumes, Gases, Odors, Dust
x
8. Grease, Oil, Mud
x
9. Moving Mechanical Parts
10. Noise
11. Hot Temperature (Devices )
Burners
Flame Torches
12. Vibration
13. Wet, Slippery Floors/Surfaces
x
14. Working w/others
x
15. Working alone
x
The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Other duties may be assigned.
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