Patient Services Representative
4 weeks ago
Metro Health is seeking Patient Services Representatives for various shifts General Summary: Under the direction of the clinic Office Manager, the Patient Service Representative serves as the first point of contact between the clinic and patients. Essential duties include providing excellent customer service, patient registration, handling incoming and outgoing calls, scheduling appointments and assisting patients with forms. In addition, the Patient Service Representative must be highly organized and have excellent interpersonal skills. This position operates in a fast pace environment and is considered a crucial link between the patient and care team. Requirements: High school education or equivalent Prior administrative or clerical experience in a clinical setting preferred Knowledge of medical terminology and coding preferred Excellent customer service and interpersonal skills; demonstrated ability to work with diverse groups of people Well developed verbal and written communication skills Strong telephone skills and etiquette Knowledge of basic math and office procedures Ability to work under pressure with minimal supervision Proven flexibility and willingness to handle a variety of tasks Basic computer knowledge and skills Experience with computer data entry and strong typing skills Essential Functions and Responsibilities: Welcomes and greets all patients and visitors, in person or over the phone. Answers and directs all incoming calls. Takes complete and accurate patient messages that need to be relayed to the care team. Schedules patient appointments and handles inquires. Collaborates with the care team to maintain and improve patient care and service. Registers patients according to established protocols and manages assigned work queues. Assists patients in completing all necessary forms and documentation. Ensures accurate billing information for patients. Maintains patient correspondence and follow-up calls. Collects payment and reconciles cash draw. Ensures reception area, office files and front desk are well maintained. Maintains patient privacy and confidentiality. Performs other clerical duties as assigned.
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Patient Services Representative
4 weeks ago
Grand Rapids, United States Metro Health Full timeMetro Health is seeking Patient Services Representatives for various shifts General Summary: Under the direction of the clinic Office Manager, the Patient Service Representative serves as the first point of contact between the clinic and patients. Essential duties include providing excellent customer service, patient registration, handling incoming and...
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Patient Services Representative
2 weeks ago
Grand Rapids, United States My Community Dental Centers Full timePatient Services Representative Full-Time Kentwood, MI Wage Range $18-$20 Position Summary As a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty and trust...
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Patient Services Representative
3 weeks ago
Grand Rapids, United States My Community Dental Centers Full timeOverview: Patient Services Representative Full-Time Kentwood, MI Wage Range $18-$20 Position Summary As a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty...
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Patient Services Representative
1 week ago
Grand Rapids, United States Corewell Health Full timeJob Summary Provides clerical support in complex matters to assist in the delivery of quality health care services. Essential Functions - Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms. - Performs administrative functions, including, but not limited to: assists with...
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Patient Services Representative
6 days ago
Grand Rapids, United States Corewell Health Full timeJob Summary Provides clerical support in complex matters to assist in the delivery of quality health care services. Essential Functions - Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms. - Performs administrative functions, including, but not limited to: assists with...
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Patient Access Services Representative
7 days ago
Grand Rapids, United States Grand Itasca Full timeWhat You Can Expect: Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the...
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Patient Access Services Representative
7 days ago
Grand Rapids, United States Grand Itasca Full timeWhat You Can Expect: Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the...
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Patient Access Services Representative
2 days ago
Grand Rapids, United States Grand Itasca Full timeJob DescriptionJob DescriptionWhat You Can Expect:Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to...
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Patient Access Services Representative
7 days ago
Grand Rapids, United States Grand Itasca Full timeJob DescriptionJob DescriptionWhat You Can Expect:Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to...
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Patient Services Representative
5 days ago
Grand Rapids, United States WEIL FOOT & ANKLE MANAGEMENT Full timeDescription: **ABOUT US** For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the most...
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Grand Rapids, United States Spectrum Health System Full timeProvides clerical support in complex matters to assist in the delivery of quality health care services. Essential Functions. Responsible for complex patient/customer problem solving, including high level discernment when registering patients in tre Patient Services, Representative, Oncology, Surgical, Patient, Healthcare
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Patient Service Representative
2 weeks ago
Grand Rapids, United States Mary Free Bed Rehabilitation Hospital Full time**Mary Free Bed Summary** We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to...
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Patient Service Representative
1 week ago
Grand Rapids, United States Mary Free Bed Rehabilitation Hospital Full timeMary Free Bed Summary We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients...
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Patient Access Representative
2 weeks ago
Grand Rapids, United States Essentia Health Full timeDescription :This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary...
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Patient Access Representative
1 week ago
Grand Rapids, United States Essentia Health Full timeJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to...
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Patient Access Representative
4 days ago
Grand Rapids, United States Essentia Health Full timeJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to...
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Grand Rapids, United States Spectrum Health Full timeThis is a benefit-eligible position. The starting rate for this position is $ per hour and varies based on experience. Practice and Culture We focus on supporting patients through their cancer journey by providing surgical services and cancer health services together within our practice. We are a very supportive team and are patient centered. We have one...
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Grand Rapids, United States Spectrum Health Full timeThis is a benefit-eligible position. The starting rate for this position is $ per hour and varies based on experience. Practice and Culture We focus on supporting patients through their cancer journey by providing surgical services and cancer health services together within our practice. We are a very supportive team and are patient centered. We have one...
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Patient Services Representative
1 week ago
Cedar Rapids, United States Area Substance Abuse Council Full timeJoin ASAC as a Patient Services Representative and make a difference in the lives of our patients! At Area Substance Abuse Council (ASAC), we believe in the power of meaningful work that transforms lives and strengthens communities. As a full-time Patient Services Representative, you'll play a vital role in our office in Cedar Rapids, being the first point...
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Patient Services Representative
7 days ago
Cedar Rapids, United States AREA SUBSTANCE ABUSE COUNCIL ASAC Full timeJoin ASAC as a Patient Services Representative and make a difference in the lives of our patients! At Area Substance Abuse Council (ASAC), we believe in the power of meaningful work that transforms lives and strengthens communities. As a Patient Services Representative, you'll play a vital role in our office, being the first point of contact for patients...