Impact and Inclusion Data Specialist

3 weeks ago

St Petersburg, United States Raymond James Financial Incorporated Full time
Job Summary

The impact and inclusion data specialist is responsible for managing all data inputs, outputs, and insights generated by or for the Advisor Inclusion and Sustainable Investing teams. Curiosity and critical thinking are key to success in the role, as the associate will harness the power of data from multiple sources to develop recommendations to leadership that will inform and guide the firm's strategies. The associate will focus on uncovering potential trends and communicating the work and ROI of our team through sophisticated dashboards, visualizations, presentations, and public-facing reporting. The role also entails building process and policy around the use of data shared with our team and how best to utilize information to foster community, recruiting, and asset growth. We are looking for a self-starter who thrives in a collaborative environment, and more specifically, someone who is motivated to tackle the challenge of quantifying business impacts of inclusive wealth management initiatives. In return, the associate will be poised to grow in our exciting and fast-paced environment supporting advisors and their clients.

Essential Duties and Responsibilities

• Establish effective processes for internal data collection, ongoing data management, and data sharing across departments or branches, including CRM tracking of advisor outreach. • Design, develop and refine reports, dashboards, and visualizations to effectively communicate key insights to stakeholders. • Unpack qualitative and quantitative data provided to our team to tell a story and identify gaps or opportunities for resource reallocation. • Develop and manage regular communications to support greater understanding and support of Advisor Inclusion and Sustainable Investing initiatives, such as leadership talking points, RJF Corporate Responsibility report, ESG Committee briefings, and Advisor Inclusion council strategy meetings. • Lead collaborative projects with marketing data insights, recruiting, and advisor training teams to measure advisor engagement and return on investment (ROI) of Advisor Inclusion and Sustainable Investing initiatives, providing insights to increase success. • Evaluate ROI of Advisor Inclusion symposiums and external partnerships.

• Develop in depth insights into the data through a working knowledge of inclusion, impact, and

investment initiatives to identify trends, anomalies, and opportunities for improvement.

• Collaborate with key stakeholders to source data in various places across the firm, identify

reporting requirements and ensure metrics align with business objectives, turning complex

datasets into understandable and actionable metrics (KPIs) understood across business units.

Qualifications:

Knowledge, Skills, and Abilities

Knowledge of

• Basics of investment products and solutions, diversity metrics and protected classes, sustainability metrics, and the wealth management industry. • Techniques of data sourcing and manipulation. • Best practices in dashboard and reporting creation and maintenance.

• Microsoft Excel (i.e., VBA lookups, macros, charts, pivot tables and formulas) and creating

professional PowerPoint presentation

Skill in

• Critical thinking, problem solving, and creativity.

• Written and oral communication, including the ability to communicate complex issues to

nontechnical persons.

• Presentation capabilities.

• Excellent organizational and problem-solving skills to create KPI reporting across five unique

groups using incomplete data tables or unclean data from multiple sources.

• Technical aptitude working with data visualization software such as Tableau or Qlik.

• Strong interpersonal skills to build trust with advisors and colleagues and to convey key data

insights to leadership used to inform decision making.

Ability to

• Be intellectually curious.

• Solve problems with analytical thinking.

• Be self-motivated, and effective under pressure.

• Work independently and collaboratively in team environment.

• Organize, prioritize, manage, and complete multiple projects and tasks concurrently, with

frequently changing priorities.

• Communicate effectively, both orally and in writing, and adapt communication for the audience.

• Establish and maintain effective working relationships with others, including advisors as clients.

Educational/Previous Experience Requirements

Education/Previous Experience

• Bachelor's Degree with experience, training, or a concentration in Business Analytics, Mathematics, Impact Investing, Wealth Management, or Finance • Two (2) years of professional experience

• ~or~

• Any equivalent combination of experience, education, certifications and/or training.

Licenses/Certifications

• none

Raymond James Guiding Behaviors

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcome

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm

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