Front Desk Associate
4 weeks ago
Benefits:
Bonus based on performance
Employee discounts
Flexible schedule
Job Description:
Use database software to prepare instructor schedules and to enter student registration and attendance information accurately, cross-checking all data with paper records.
Follow up immediately with potential customers by phone and/or email to facilitate student registration and to collect feedback on DSC’s program.
Update customer accounts to reflect the results of monthly payment reports and promotional campaigns, as well as in consideration of managerial needs.
Complete, file, and safeguard confidential documents.
Greet every customer, welcoming new parents with program information.
Exercise tact and diplomacy when handling complaints, referring customers to the appropriate people and resources.
Respond to customer and public queries (both over the phone and via email) in a timely and professional manner.
Maintain an awareness of DSC’s services, promotions, and policies.
Adhere to company procedures to ensure the facility’s safeness and cleanliness; perform light facility maintenance tasks.
Accurately and efficiently complete sales transactions, maintaining proper cash while operating a credit card authorization system at POS registers.
Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.
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