Cust Care Rep I

4 weeks ago


Miami, United States Elevance Health Full time

Customer Care Representative I, Call Center Locations: Miami, FL or Tampa, FL *This is a hybrid position but onsite training will be required based on your location. Hours: Monday - Friday (off Saturday and Sunday) Must be available to work a 8 hour shift within the listed hours in your specified time zone below: 9:00 am- 6:30 pm Eastern Time Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. As a part of the Elevance Health family of companies, CarelonRx leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care. The Customer Care Representative I is responsible for acting as a trusted advisor and educator on inquiries such as coverage for medications and prior authorizations. $ 500.00 Sign-On Bonus How you will make an impact: Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information. Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting. Outbound calls are conducted in the ZipDrug business area. Minimum Requirements: Requires a High School Diploma or equivalent and previous experience or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experience: A passion for serving others with the ability to be empathetic and the desire to go above and beyond to help resolve members’ questions at the first point of contact. A member advocate willing to listen and find creative solutions to address and resolve members’ questions, issues, or concerns. A composed individual able to multi-task, navigate multiple computer applications and work efficiently while communicating and serving the customer. Must have a strong work ethic and sense of responsibility to your teammates and our members, demonstrated by the simplest things like being on time and available to meet members’ needs, being accountable for commitments made to members or others, and ensuring follow-ups are completed. Flexible and quick learner, willing to adapt to changing member and business needs.


  • Cust Care Rep I

    5 days ago


    Miami, Florida, United States Elevance Health Full time

    Anticipated End Date: Position Title:Cust Care Rep IJob Description:Customer Care Representative I, Call CenterLocations: Miami, FL or Tampa, FL*This is a hybrid position but onsite training will be required based on your location. Hours: Monday - Friday (off Saturday and Sunday)Must be available to work a 8 hour shift within the listed hours in your...

  • Cust Care Rep I

    4 days ago


    Miami, United States Elevance Health Full time

    Anticipated End Date:2024-06-17 Position Title:Cust Care Rep I Job Description: Customer Care Representative I, Call Center Locations: Miami, FL or Tampa, FL *This is a hybrid position but onsite training will be required based on your location. Hours: Monday - Friday (off Saturday and Sunday) Must be available to work a 8 hour shift within the listed...


  • Miami, United States Advanced Medical Corp. Full time

    f you are looking for **Medical Sales Rep** career it is a good idea to consider the exponentially fast-growing the medical device and equipment industry. If you are looking to enter a career as a Medical Sales Rep we would like to hear from you right away. Our company is currently seeking dynamic and highly-driven sales professionals or recent college...

  • Client Services Rep

    1 week ago


    Miami, United States Dovis Plumbing Full time

    Job DescriptionJob DescriptionDovis Plumbing of Miami, FL is looking to hire a full-time Client Services Rep - CSR - Admin Assistant to join our Client Services team and provide exceptional help to keep our business running smoothly. This CSR position starts at a competitive wage of $20-$25/hour, based on experience. You would also be eligible for fantastic...


  • Miami, United States Abbott Full time

    The Opportunity The Informatics Business Development Rep is a point-of-care software sales professional that’s highly skilled at driving exponential growth in their territory through closing new business and expanding existing business space. Responsible for full stack selling of the RALS product in all segments, including Hospitals, POLs, Clinics,...


  • Miami, United States HCA - Urgent Care Division Full time

    Description Specialization:Urgent CareUrgent Care Emergency MedicineUrgent Care Pediatrics Internal MedicineUrgent Care Family MedicineJob Summary:MD Now Urgent Care is seeking Full-Time family medicine, med/peds or emergency medicine physicians to join our Miami, Florida Market.Qualified Candidates:Comfortable seeing ages three months and upBoard...


  • Miami, United States HCA - Urgent Care Division Full time

    Description Specialization:Urgent CareUrgent Care Emergency MedicineUrgent Care Family MedicineJob Summary:MD Now Urgent Care is seeking experienced, board certified Full-Time physician assistants or nurse practitioners to join our Miami, Florida clinics.Qualified Candidates:Comfortable seeing ages three months and upMust have three or more years of...


  • Miami, United States HCA - Urgent Care Division Full time

    Description Specialization:Urgent CareUrgent Care Emergency MedicineUrgent Care Pediatrics Internal MedicineUrgent Care Family MedicineJob Summary:MD Now Urgent Care is seeking PRN family medicine, med/peds or emergency medicine physicians to join our clinics in Miami, Florida.Qualified Candidates:Comfortable seeing ages three months and up Board...


  • Miami, United States HCA - Urgent Care Division Full time

    Description Specialization:Urgent Care Family MedicineJob Summary:MD Now Urgent Care is seeking experienced, board certified PRN physician assistants or nurse practitioners to join our Miami, Florida clinics.Qualified Candidates:Comfortable seeing ages three months and upMust have three or more years of experience with the ability to work independentlyBoard...


  • Miami, United States HCA - Urgent Care Division Full time

    Description Specialization:Urgent Care Family MedicineUrgent CareUrgent Care Internal Medicine PediatricsUrgent Care Emergency MedicineJob Summary:MD Now Urgent Care is seeking Part-Time family medicine, med/peds or emergency medicine physicians to join our Miami, Florida Market.Qualified Candidates:Comfortable seeing ages three months and upBoard...

  • Office I

    5 days ago


    Miami, Florida, United States Wilsonart Full time

    WilsonartCompany OverviewHeadquartered in Austin, Texas, Wilsonart is a world leading manufacturer and distributor of engineered surfaces with approximately $1.4b in annual revenue and a global workforce of more than 4,500. Wilsonart surfaces are used in the office, education, healthcare, residential, hospitality and retail markets. Wilsonart, operating...

  • Office I

    5 days ago


    Miami, Florida, United States Wilsonart Full time

    WilsonartCompany OverviewHeadquartered in Austin, Texas, Wilsonart is a world leading manufacturer and distributor of engineered surfaces with approximately $1.4b in annual revenue and a global workforce of more than 4,500. Wilsonart surfaces are used in the office, education, healthcare, residential, hospitality and retail markets. Wilsonart, operating...


  • North Miami Beach, United States TD Bank Group Full time

    We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. **Customer Service Rep (N Miami Beach/163rd)** 352360BR Retail Banking Customer Service North Miami Beach , FL March 4, 2022 **Company Overview** **About TD Bank, Americas Most Convenient Bank** TD Bank, Americas Most...


  • Miami, United States Sanitas Full time

    Job DetailsJob LocationMiami Dade - Kendall - Miami, FLPosition TypeFull TimeEducation Level2 Year DegreeTravel PercentageUp to 5%Job CategoryMedical TechniciansDescriptionSanitas is a global healthcare organization expanding across United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources...


  • Miami, United States ClearVision Optical Full time

    Territory Sales Manager- Outside Eyewear Sales We have our eyes on you! Come join the CVO Family as a Territory Sales Manager and see for yourself what we are all about! ClearVision Optical is seeking a sales-motivated professional who is looking for a career home with a high culture organization. Recognized as a Best Company to Work For, CVO is a...


  • Miami, Florida, United States Care Full time

    My home is about 1000 square foot apartment in a nice gated complex that is on the third floor with no elevators. Primarily need housekeeping for the kitchen, bathrooms, and floors. Sometimes I may ask for carpet cleaning and laundry services.


  • Miami, United States Andvaris Full time

    Remote Position What do we do? We protect and secure the places people live and the things they buy. But we never forget what matters most. It's the businesses and the people around the world that depend on Assurant to keep life moving forward. What is a Customer Care Specialist? A Customer Care Specialist is a key position within Assurant because you...


  • Miami, Florida, United States Care Full time

    Searching for a great house cleaner. I am a business owned based in South Beach Miami searching for someone to clean my house every week, do some errands, etc. Please message me if interested $30 / hour. Thanks


  • Miami, United States Sanitas Full time

    Job DetailsJob LocationPalm Beach Region - Miami, FLPosition TypeFull TimeEducation Level2 Year DegreeTravel PercentageUp to 5%Job CategoryClinical OperationsDescriptionSanitas is a global healthcare organization expanding across United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for...


  • Miami, United States Sanitas Full time

    Job DetailsJob LocationMiami Dade - Buena Vista - Maimi, FLPosition TypeFull TimeEducation Level2 Year DegreeTravel PercentageUp to 5%Job CategoryMedical TechniciansDescriptionSanitas is a global healthcare organization expanding across United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and...