Patient Service Coordinator
2 weeks ago
We are seeking a Patient Service Coordinator who will offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins. Coordinate the day-to-day clinical operations for a group of health care professionals. Troubleshoot and resolve problems as they arise; collaborate with others to resolve patient problems or refer patients to appropriate resources. Serve as liaison for the group with the billing office and division management. Maintain accurate information on each patient to facilitate the patient encounter. Use automated systems to expedite patient scheduling, pre-registration, and check-in. Work with others in a team environment. Specific Duties & Responsibilities Scheduling & Templating Schedule patients for medical examinations, consultations and procedures. Relay information to patients regarding preparation for these appointments. Coordinate visits either within the department or between several departments. Telephone and interview patients and/or family members to obtain accurate pre-registration information and to confirm appointments. Print and mail directions, maps, fee schedules, and department specific information to patients. Create and maintain physician templates in patient scheduling system and ensure efficient utilization of the templates. Registration Verify and enter pre-registration and insurance information into the computer system and prepare daily printed schedules for designated areas. Obtain and/or verify patient's demographic data by phone or in person. Confirm appointments by telephone and/or mail. Fill appointment vacancies due to cancellations. Obtain pre-certifications as required by patients' health care insurers or managed care providers and ensure that this is done for all patient encounters as required. Register patients for clinical appointments using computerized database. Assist patients or family members with the completion of medical insurance forms. Inform patients of costs of care being provided, and guide them to appropriate resources for further information, guidance, or assistance. Arrange or assist in arranging patient transportation when necessary. Phone Answer phones and provide routine information to callers. Call patients to remind them of scheduled visits or follow up on missed appointments. Billing Participate in the billing process by collecting time of service payments (co-pays or balances) or entering charges into electronic billing systems. Assist with basic insurance and third-party queries and explain payment policies. Reconcile automated records and collected monies at the end of the day and makes deposits in an accurate and timely way. Clinic Flow & Leadership Collaborate with the clinic manager/supervisor to ensure scheduling conflicts are resolved, monitor room utilization, and maintain clinic patient flow. Intervene, as necessary, on issues relating to patient complaints, health care providers' concerns, and operational issues, and take measures to correct situation or ensures appropriate personnel are involved. Ensure that administrative and office equipment is maintained in adequate working order and schedule maintenance. Serve in a leadership capacity with the registration and scheduling staff, setting an example in professionalism, attention to detail and customer service. Partner with the clinic manager on issues related to front office staff management. Performs other duties as required. Minimum Qualifications High School Diploma or GED required. One year work experience required in a similar service-oriented industry. Classified Title: Patient Service Coordinator Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: Min $16.00 - Max $28.50 HRLY ($44,116 targeted; Commensurate with experience) Employee group: Full Time Schedule: M- F; 8:30am - 5:00pm Exempt Status: Non-Exempt Location: District of Columbia Department name: Dermatology Sibley Personnel area: School of Medicine Equal Opportunity Employer: Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.
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Patient Service Coordinator
4 weeks ago
Washington, Washington, D.C., United States MEDSTAR HEALTH Full timeThe individual in this position provides assistance in coordinating all the functions and activities related to patient access in the department including, but not limited to, front end customer service, accurate patient registration in the approved organization electronic scheduling and billing systems, on-site insurance verification and financial...
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Patient Service Coordinator
2 weeks ago
Washington, Washington, D.C., United States MEDSTAR HEALTH Full timeMedStar Ambulatory Services is committed to providing world-class, compassionate care to every patient, every time, at every touch point. All associates are accountable for their role in meeting patient experience standards.Serves as the initial contact person at the medical practice. Ability to support and monitor needs of multiple physician practices at...
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Patient Service Coordinator
4 weeks ago
Washington, Washington, D.C., United States MEDSTAR HEALTH Full timeMedStar Ambulatory Services is committed to providing world-class, compassionate care to every patient, every time, at every touch point. All associates are accountable for their role in meeting patient experience standards.Serves as the initial contact person at the medical practice. Ability to support and monitor needs of multiple physician practices at...
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Patient Service Coordinator
4 weeks ago
Washington, United States Johns Hopkins University Full time $19 - $22General summary/purpose:Offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins. Coordinate the day-to-day clinical operations for a group of health care professionals. Troubleshoot and resolve problems as they arise; collaborate with others to resolve patient...
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Patient Service Coordinator
4 days ago
Washington, United States Aligned Orthopedic Partners Full timeWho we are: Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing...
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PATIENT SERVICE COORDINATOR
6 days ago
Washington, DC 20036, USA, United States Medstar Full timeJob Summary:Join one of the largest healthcare systems in the Baltimore-Washington metro region also recognized as one of the \Healthiest Maryland Businesses\. Apply today and learn how MedStar Health can be your next great career move!As a Patient Service Coordinator at Medstar, you will be responsible for providing the best customer service to patient by...
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PATIENT SERVICE COORDINATOR
1 week ago
Washington, DC 20036, USA, United States Medstar Full timeJob Summary:Join one of the largest healthcare systems in the Baltimore-Washington metro region also recognized as one of the \Healthiest Maryland Businesses\. Apply today and learn how MedStar Health can be your next great career move!As a Patient Service Coordinator at Medstar, you will be responsible for providing the best customer service to patient by...
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Physical Therapy Patient Service Coordinator
4 weeks ago
Washington, United States Aligned Orthopedic Partners Full timeJob DescriptionJob DescriptionDescription:Who we are:Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the...
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Physical Therapy Patient Service Coordinator
4 weeks ago
Washington, United States Aligned Orthopedic Partners Full timeWho we are:Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing...
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Patient Service Representative
3 weeks ago
Washington, United States Physical Rehabilitation Network Full timeAs a Patient Service Representative, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Essential Job Functions: Patient Interaction: Greet and welcome patients with professionalism and warmth. Schedule appointments and manage patient...
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Patient Care Coordinator
3 weeks ago
Washington, United States Unity Health Care. Full timeJob DescriptionJob DescriptionINTRODUCTION Under the supervision of the Health Center Director, the Patient Care Coordinator (Dental) is responsible for the recruitment of, outreach to and the navigation and coordination of services for vulnerable patients living with complex health needs. The position serves as an integral member of an inter-professional...
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Patient Care Coordinator
2 weeks ago
Washington, United States Unity Health Care. Full timeJob DescriptionJob DescriptionINTRODUCTION Under the supervision of the Health Center Director, the Patient Care Coordinator (Dental) is responsible for the recruitment of, outreach to and the navigation and coordination of services for vulnerable patients living with complex health needs. The position serves as an integral member of an inter-professional...
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PATIENT SERVICE COORDINATOR
1 week ago
S Washington St, Seattle, WA, USA, United States MultiCare Health System Full timeYou Belong Here.At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health...
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Patient Care Coordinator I
6 days ago
Washington, Washington, D.C., United States MEDSTAR HEALTH Full timeEnsures patients receive the right level of care at the right time. Responsible for working with the patient/family and extended healthcare teams to promote a smooth, efficient, and customer-focused coordination of care from the time a case is scheduled through the acute care and post-acute care continuum. Enhances the patient experience through effective...
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Patient Service Supervisor
1 month ago
Washington, Washington, D.C., United States MEDSTAR HEALTH Full timeThe individual in this position is responsible for coordinating, in conjunction with the Patient Services Manager or Department Administrator, all the functions and activities related to patient access in the department including, but not limited to, front end customer service, accurate patient registration in the approved organization electronic scheduling...
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Patient Service Manager
18 hours ago
Washington, Washington, D.C., United States MEDSTAR HEALTH Full timeThe individual in this position is responsible for coordinating all the functions and activities related to patient access in the department including, but not limited to, front end customer service, accurate patient registration in the approved organization electronic scheduling and billing systems, on-site insurance verification and financial counseling,...
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Patient Care Coordinator
4 weeks ago
Washington, United States Capital Caring Health Full timeOverview: The Patient Care Coordinator will support daily operations of a Hospice Care in the home care and facility setting. This includes daily administrative functions, ensuring great patient and family experience, managing CNA schedules and operations for providers, managing the plan of care needs for the CNA and communicating changes to the...
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Patient Care Coordinator
4 weeks ago
Washington, United States Unity Health Care. Full time**INTRODUCTION** Under the supervision of the Health Center Director, the Patient Care Coordinator (Internal & Family Medicine) is responsible for the recruitment of, outreach to and the navigation and coordination of services for vulnerable patients living with complex health needs. The position serves as an integral member of an inter-professional care...
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Patient Care Coordinator
4 weeks ago
Washington, United States Unity Health Care. Full timeThe Patient Care Coordinator (HSP) works to ensure that pediatric patients and families receive services in regards to positive parenting, Early Intervention services, maternal mental health services and resource assistance in relation to housing, childcare, employment, early care resources, food and additional needs that may arise. Under the supervision of...
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Patient Care Coordinator
1 week ago
Kent, Washington, United States SALT Dental Partners Full timeCascadia Kids a busy pediatric practice is looking for a motivated, outgoing, someone that likes hands on treatment, enjoys working with teens/pre-teens and friendly Patient Care Coordinator to join our team! Must be able to work in a fast paced office and always maintain a great attitude and superior customer service. JOB SUMMARY: We are looking for a...
