Billing Specialist

1 month ago

Lehi, United States Avetta Full time

Avetta's SaaS platform connects the world's leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in over 100 countries.

SUMMARY

Avetta's Billing Specialist will support a multitude of accounting and operational activities in a fast-paced, multi-tasked rapid growth startup working environment. This position is located in Lehi, UT and will be a hybrid role, 3 days in the office, 2 days remote.

RESPONSIBILITIES:

  • Generate and review approximately 4,000 invoices/credits per month (including renewals, upgrades/downgrade, one-time fees, add-ons, reactivations, and non-automatic activations invoices)
  • Data entry and verification; review bill runs for accuracy and completeness and obtain any missing information
  • Successfully execute month-end closing processes including managing data between all system operations that have direct impact with Zuora (our billing system) and NetSuite (our accounting system)
  • Work closely with customers, sales, customer service, account managers, and accountants to ensure that subscriptions are billed correctly and that we can recognize the revenue as intended
  • Familiar with basic billing and accounting principles
  • Utilize various internal and external software programs as it relates to cash application and banking such as Zuora, NetSuite, CyberSource, Worldpay
  • Generate and adjust invoices and credit notes
  • Respond to related inbound email and telephone inquiries from customers and internal personnel and resolve issues in a timely and professional manner
  • Escalated Customer Service billing overflow needs
  • Leading meetings and helping coordinate projects
MINIMUM QUALIFICATIONS:
  • At least 3+ years of experience in AP or billing related activities
  • High attention to detail, speed, accuracy, and the ability to spot errors & exceptions
  • Comfortable working independently, with a sense of urgency, in a fast-paced environment
  • Effective written, verbal, interactive and organizational skills
  • High proficiency in Excel, Word, Outlook, 10-key, & ability to type 60+ wpm
  • Prior experience conducting meetings
  • Experience with coordinating projects
NICE TO HAVES:
  • Zuora and subscription billing experience a huge plus
  • Familiar with basic billing and accounting principles
METRICS THAT MATTER:
  • Able to main 99% accuracy after training period is complete
  • Able to process minimum 30 billing adjustments per day once training period is complete

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