Behlen Custom Fab Customer Service

1 month ago


Columbus, United States Behlen Full time
RESPONSIBILITIES:
  • Must be able to meet deadlines and work within a timeframe while maintaining a positive team environment.
  • Customer service-sales order entry and management
  • Responsible for Square bar program (ordering, processing, inventory mgt)
  • Work with Custom Fab team to ensure customer satisfaction.
  • Backlog & shop floor production reports
  • Customer specific metrics and reporting
  • Partner with Master Scheduler for shop floor scheduling, inventory, and purchased items to support manufacturing process flow.
  • Coordinates outsource processing for finishing.
  • Practice safe working habits and follow safety policy, procedures and Job Safety Analysis (JSA).
  • Ability to work towards continuous improvement of product quality and ISO-9001:2008.
QUALIFICATIONS:
  • Two year degree or equivalent work experience and education
  • Knowledge & experience with ECCCO.
  • Knowledge of manufacturing processes and flows.
  • Exceptional communication skills (written and verbal)
  • Successful experience in a team environment.
  • Strong Computer skills (ECCCO, Microsoft Word, Excel).

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