Certified Medical Assistant

3 weeks ago


Peoria Heights, United States Springfield Clinic Full time
Job Description

The Certified Medical Assistant is responsible for functioning as an assistant to the physician, optometrist, NP/PA, RN's, and LPN's in the areas of direct and indirect patient care, laboratory procedures, charging and medical records.

Job Relationships

Reports to the Operations Manager

Principal Responsibilities
  • Assist in organizing the nursing station and work area to facilitate good work flow.
  • Organize all written medical information for physician/nurses review and place in the record in correct order. Proof read appropriate dictation.
  • Assist in answering phones for physician, nurse and receptionist.
  • Schedule appointments effectively and efficiently according to patient needs.
  • Open mail and distribute to appropriate person, file miscellaneous office information, organize all written communication.
  • Order all office supplies utilizing cost containment methods.
  • Order all medical supplies, stock exam rooms, clean according to Infection Control Policies.
  • Follow all Clinic policies including the Nursing Dress Code Policy. Adhere to clinic performance standards.
  • Interview patient to determine chief complaint and document information in medical record.
  • Take vital signs and document results.
  • May perform office procedures such as but not limited to sterile urine cath, suture removal, staple removal or removal of casts under the direction of a N.P, P.A. or physician.
  • Order diagnostic tests, exams and procedures according to physician's order.
  • Prepare patient for physician exam.
  • Give patients instructions for home care, medications, etc. under N.P., P.A. or physician direction.
  • Give medications orally and subcutaneously under the direction of the N.P., P.A. or physician.
  • Administer allergy injections only under the direct supervision of the physician prescriber of the antigen.
  • Perform pre-certifications/referral for insurance companies as necessary.
  • Provide patient/family education and reinforce all patient teaching under provider's direction.
  • Call in prescriptions to pharmacy, provide patient instructions and document under provider's direction.
  • Schedule procedures/surgeries as necessary.
  • Comply with the Springfield Clinic incident reporting policy and procedures.
  • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
  • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
  • Perform other job duties as assigned.
Education/Experience
  • Graduate of an accredited medical assisting program as required by the certifying body.
Licenses/Certificates
  • Maintain RMA, CMA or NCMA credentials according to requirements established by the certifying body.
  • Provide copy of credentials to Human Resources prior to expiration of certification period.
  • Must be a registered or certified Medical Assistant through one of the following: American Med Techs (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), National Health Career Association (NHA), or American Allied Health (AAH) at time of hire.
  • CPR certification per American Heart Association guidelines required within 30 days of hire date.
Working Environment
  • Works in office setting during the hours the Clinic is available to patients/families.
  • Sitting vs. standing averages to 50-50%.
  • Minimal lifting requirements. Occasional lifting required for orthopedics, geriatrics and internal medicine.

PHI/Privacy Level

HIPAA1

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