Help Desk Specialist

2 weeks ago


Franklin, United States Insight Global Full time

A client in the Franklin, TN area is looking for an entry level candidate to help with the overload of calls for their service desk. This role will strictly be answering calls and assisting with user queries from internal employees. This Help Desk Specialist will play a crucial role in providing fast and effective technical support to teams, ensuring smooth functioning of digital infrastructure, and assisting users with their technology-related needs. If needed, they will escalate major software issues to vendors or technicians for service. They will conduct computer diagnostic tests to resolve issues and provide technical support.

Must Haves:

  • Bachelor's degree in IT
  • Motivated and reliable

Plusses:

  • Help desk experience

  • Help Desk Intern

    2 weeks ago


    Franklin, United States Educational Media Foundation - K-LOVE & Air1 Full time

    Overview Are you a tech-savvy individual looking to kickstart your career in IT support? We want YOU to join our team as a Help Desk Intern! As a Help Desk Intern, you'll dive headfirst into the world of technical support, helping our team members navigate any IT issues that come their way. Get ready to roll up your sleeves and get hands-on experience...

  • Help Desk Intern

    5 days ago


    Franklin, United States Educational Media Foundation - K-LOVE & Air1 Full time

    Overview Are you a tech-savvy individual looking to kickstart your career in IT support? We want YOU to join our team as a Help Desk Intern! As a Help Desk Intern, you'll dive headfirst into the world of technical support, helping our team members navigate any IT issues that come their way. Get ready to roll up your sleeves and get hands-on experience...

  • Help Desk Analyst

    1 month ago


    Franklin, United States Soft Labs NA Inc Full time

    SummaryThe FAMC Help Desk Analyst will support the Identity and Access Management’s (IAM) Access Provisioning team at Franklin American Mortgage Company. IAM is a group within the Corporate Security & Resilience (CS&R) organization. The IAM group provides subject matter expertise and associated security services to the business division across the...


  • Franklin, United States K2 Staffing, LLC Full time

    Job DescriptionJob DescriptionSummaryOur client is a leading Managed IT Solutions Company located in Franklin, KY and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced...


  • Franklin, United States K2 Staffing Full time

    Job DescriptionJob DescriptionSummaryOur client is a leading Managed IT Solutions Company located in Franklin, KY and they are in need of a Helpdesk Support Level II.  A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers,...


  • Franklin, United States Pierce Technology Corporation Full time

    • Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) • Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide high-quality end-user support while...

  • Help Desk Technician

    1 month ago


    Franklin, United States Pierce Technology Corp Full time

    Job DescriptionJob Description• Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) • Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide...


  • Franklin, United States Pierce Corporation Full time

    Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide high-quality end-user support while adhering...

  • Help Desk Technician

    4 weeks ago


    Franklin, Tennessee, United States Pierce Technology Corp Full time

    • Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) • Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide high-quality end-user support while...


  • Franklin Township, United States Robert Half Full time

    Overview The Client Systems Support Specialist will provide help desk support for customers on NOAH, Genie/Genie2, Genie Medical, compatible programming devices, and Bluetooth connectivity products. Support Specialists also research and test 3rd party devices for compatibility with Oticon products. Responsibilities Support customers and internal staff on...

  • Specialist

    2 weeks ago


    Franklin, United States HCL Technologies Ltd. Full time

    Job Description (Posting). Desk side service (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base...


  • Franklin, United States CHS - Community Health System, Inc. Full time

    Community Health Systems is one of the nation's leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 7 Project Management, Finance, Business Operations, Specialist, Management, Accounting, Business Services


  • Franklin, United States Integra Software Systems Full time

    Job Summary We are looking for a reliable LOS (Loan Origination Software) Implementation Specialist to assist in configuration, testing, and training of onboarding financial institution clients. You will be working a part of our software implementation team. The goal is to help the implementation team onboard clients in a timely manner and protect our...


  • Franklin, United States Hartford Healthcare Full time

    Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Natchaug Hospital is Eastern Connecticut’s leading provider for children, adolescents and...


  • Franklin, United States Hartford Healthcare Full time

    Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Natchaug Hospital is Eastern Connecticut’s leading provider for children, adolescents and...


  • Franklin, United States Hartford Healthcare Full time

    Work where every moment matters. Every day, over 37,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Natchaug Hospital is Eastern Connecticut’s leading provider for children, adolescents and...


  • Franklin, United States Hartford Healthcare Full time

    Work where every moment matters. Every day, over 37,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Natchaug Hospital is Eastern Connecticut’s leading provider for children, adolescents and...


  • Franklin, United States Hartford HealthCare Full time

    Description Job Schedule: Part Time Standard Hours: 30 Job Shift: Shift 1 Shift Details: 10 month school schedule Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most...


  • Franklin, United States Complete Staffing Solutions Full time

    Job DescriptionJob DescriptionNetwork Support SpecialistFranklin, MA$50-55kBusy Manufacturing company looking to add to their network / server tech support team. This is a direct hire role, full-time hours, starting salary ranging from $50-55k.RESPONSIBILITIES:Provide technical phone support to customers in the diagnosis, troubleshooting and repair of...


  • Franklin, United States Michigan Orthopaedic Surgeons PLLC Full time

    Job DescriptionJob DescriptionWho We AreAs the largest and most comprehensive orthopaedic team in the state, we’ve combined the medical expertise of the state’s finest orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. And along the continuum of care, every provider we work with feels a compelling commitment to leadership in...