Customer Service Agent

3 weeks ago


Warminster, United States Vertical Screen Full time
About Us

About Us

Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint - we serve the largest and most respected organizations, institutions, corporations, and government entities worldwide.

Vertical Screen is at the forefront of the applicant screening industry. We design innovative technology that delivers accurate, timely results to our clients. Our success begins with our diverse team of kind, collaborative professionals who are passionate about the work we deliver.

Job Description

Job Description

Are you interested in an exciting, fast-paced job with great potential for growth? Have you ever considered working in a background screening industry? If so, this is the job for you

At Vertical Screen, Inc., we perform background checks so our clients' job applicants can get hired. As an Occupational Health Services Representative, you will be an important part of this process

We are looking for service-oriented representatives to provide assistance to callers via phone support and research. We handle a variety of time-sensitive requests, so effective communication skills are essential to what we do. While a prior background in healthcare or knowledge of healthcare terminology is useful, it is not required.

This position helps make a difference in people's lives and provides a sense of satisfaction knowing you helped get people back to work. You will also be part of a great team that cares about the people they serve and takes pride in what they do

This is an on-site position in Warminster, PA, paying $15.00hr, with the hours of 2pm-10pm M-F.

Responsibilities

Responsibilities
  • Handle a high volume of inbound or outbound calls
  • Evaluate documentation and information needed
  • Processing and following up on invoices and faxes
  • Administrative duties such as filing, scanning, and mailing different types of documents
  • Maintain and document detailed notes in system regarding correspondence with applicants
Required Skills

Required Skills
  • Must be able to work in a fast paced, inbound/outbound call center environment
  • Ability to multitask
  • Strong attention to detail
  • Ability to efficiently operate and navigate a computer and internal software
  • Excellent verbal and written communication skills
  • Must be proficient in Microsoft Office
  • Fluency in Spanish a plus
Education

Education

The candidate we are seeking will have at minimum a high school diploma or equivalent.

Benefits

Benefits

Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
  • Medical, dental and vision coverage with spouse/family coverage options
  • 401K plan with generous company match
  • Flexible spending accounts
  • Voluntary insurance coverage plans (life, disability, etc.)
  • Paid lunch breaks
  • Paid time off
  • Paid holidays
  • Paid training program/ Internal employee development
  • Overtime options available
  • Casual dress code
  • Flexible work schedules
  • On-site Employee Gardens - plants & flowers provided
  • RushBus scheduled service from Septa Bus Route 22 and Regional Rail
  • Employee referral bonus program
  • Discounts through partnerships & neighborhood business programs


Additional Information

Additional Information

All candidates are subject to a drug test and a background screening.

EOE M/F/Disabled/Veteran

  • Warminster, United States Dean Verno - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryFree food & snacksOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Dean Verno - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce...

  • Account Associate

    4 days ago


    Warminster, United States Andrew Vitella - State Farm Agent Full time

    **Position Overview**: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. **Responsibilities**: - Establish customer...


  • Warminster, United States Andrew Vitella - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewI am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my successful team, I will assist in developing your...


  • Warminster, United States Dean Verno - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryOpportunity for advancementPaid time offProfit sharingTraining & developmentROLE DESCRIPTION:Dean Verno - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our...


  • Warminster, United States Vertical Screen Full time

    About Us: About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint we serve the largest and most respected organizations, institutions, corporations, and government entities worldwide. Vertical...


  • Warminster, United States Teikoku USA Inc Full time

    Job DescriptionJob DescriptionPURPOSE OF POSITION:   To provide top-tier customer service to both external and internal customers and support all sales order related activities, with a highly confident, passionate, and outgoing disposition.   PRIMARY DUTIES & ESSENTIAL FUNCTIONS: Monitor and review all new sales orders and change orders for customer...


  • Warminster, United States DOUBLE H PLASTICS INC Full time

    **Customer Service Representative** **Hours**: Monday through Friday, 8:30 AM to 5:00 PM - This position is responsible for establishing and maintaining dependable relationships with new and current customers. - ** Essential Duties Include**: - Answer phones and process incoming calls - Process customer orders upon receipt; advise customer of any issues...


  • Warminster, United States S. Ambani Group Full time

    **Position: Customer Service Representative (SZ Wholesale)** **About Us** S. Ambani Group was established in 2014 after launching multiple cigar retail stores under the name Smoker’s Zone. After 3 years of a successful footprint in the cigar industry, an expansion to help other retailers was born. Opened in 2017 as a division of S. Ambani Group, SZ...


  • Warminster, United States SP Industries Full time

    **ATS Scientific Products** is seeking a **Customer Service Specialist** to join the team! **RESPONSIBILITIES** Perform duties to process domestic and international customer orders for sales territories in an accurate and timely manner, maintain effective customer relations and assist customer by resolving problems. Order processing cycle includes, but not...


  • Warminster, United States ATS Automation Full time

    ATS Company: SP Industries Requisition ID: 12371 Location: Warminster, PA, US, 18974 Date: May 21, 2024 Customer Service Specialist ATS Scientific Productsis seeking aCustomer Service Specialistto join the team! RESPONSIBILITIES Perform duties to process domestic and international customer orders for sales territories in an accurate and timely manner,...


  • Warminster, United States ATS Automation Full time

    ATS Scientific Products is seeking a Customer Service Specialist to join the team!   RESPONSIBILITIES  Perform duties to process domestic and international customer orders for sales territories in an accurate and timely manner, maintain effective customer relations and assist customer by resolving problems. Order processing cycle includes, but not...


  • Warminster, United States ATS Automation Tooling Systems Full time

    ATS Scientific Products is seeking a Customer Service Specialist to join the team! RESPONSIBILITIES Perform duties to process domestic and international customer orders for sales territories in an accurate and timely manner, maintain effective customer relations and assist customer by resolving problems. Order processing cycle includes, but not limited to,...


  • Warminster, United States Reit Lubricants Co. Full time

    Manage incoming telephone calls professionally, efficiently and with good communication skills. Respond quickly to all requests, problems or complaints. - Work with sales staff to understand our customer product/service specifications for sales orders and pricing requests. - Effectively present and discuss the products and services of the company. - Enter...


  • Warminster, United States Food Service Circle Full time

    **Food Service Assistant 74160** ****Job Description :**** Ref Number: 74160 Date: 2021-11-04 * To assist as directed with all aspects of preparation and presentation to the Companys standards * To provide an efficient and friendly service to customers in all areas of the catering department * To ensure that food is presented and served in a clean, hygienic...


  • Warminster, United States Vertical Screen Inc. Full time

    About Us: Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint - we serve the largest and most respected organizations, institutions, corporations, and government entities worldwide. Vertical...


  • Warminster, United States J.A. Smith Heating & Air Conditioning Inc. Full time

    Come and work with us in the exciting HVAC field! If you have good social skills, are pleasant on the phone, and know how to use a computer, we want you. You will enjoy working in our service office with 4 other employees. Overtime work/ pay is available most of the year and is required during heat waves and colds snaps. All required training will be...


  • Warminster Township, United States ATS Automation Full time

    ATS Scientific Products is seeking a Customer Service Specialist to join the team! RESPONSIBILITIES Perform duties to process domestic and international customer orders for sales territories in an accurate and timely manner, maintain effective customer relations and assist customer by resolving problems. Order processing cycle includes, but not limited to,...


  • Warminster, United States Weis Markets Full time

    **Job ID**: **JR8741** **Job Category**: **Store Operations** **Career Area**: **Store Management** **Job Type**: **Regular** **Schedule**: **Full time** **Job Location**: **1133 York Road** **Warminster, PA 18974** **Overview**: Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is...

  • Automotive Technician

    1 month ago


    Warminster, United States Hannon Auto Service Full time

    Job DescriptionJob DescriptionBenefits/PerksCareers Advancement Opportunities Flexible SchedulingCompetitive CompensationSimple IRA Job SummaryWe are looking for an Automotive Technician to join our successful service center. As an Automotive Technician, you will be responsible for diagnosing and repairing vehicles. You must have extensive knowledge of...

  • Retail Assistant

    4 weeks ago


    Warminster, United States Food Service Circle Full time

    **Retail Assistant 74682** ****Job Description :**** Ref Number: 74682 Date: 2021-11-12 As a Retail Assistant you will be responsible for: * Delivering and maintaining a high standard of service in every aspect of the retail shop * Operating the till systems, including cashing up and completing paper work at the start and end of shift * Providing excellent...