Call Center Representative

4 weeks ago


Davenport, United States ProSolar Companies Full time
Job Description
  • Interacts with customers via telephone, email and online chat to provide support and information on products or services
  • Respond to incoming calls and messages in a timely manner
  • Identify customer questions, complaints, concerns and overall needs and redirect to appropriate staff
  • Generate leads for sales team by screening callers and identifying potential sales opportunities
  • Meet or exceed call quotas and sales assist quotas, both personally and as a team
  • Follow all communication procedures, policies and guidelines during every customer interaction
  • Other duties as assigned
Requirements
  • Excellent verbal and written communication skills
  • Ability to multitask
  • Proficient computer skills
  • Ability to work in a fast paced environment
  • Working in a team environment
Benefits
  • Paid Time Off
  • ProSolar will contribute 50% of healthcare premiums for employee


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