Case Manager- Safe Haven

3 weeks ago


Fort Wayne, United States Volunteers Of America Ohio-indiana Full time

Eligible for a $500 Sign-on bonus

Volunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team. Volunteers of America is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana we have over 1000 committed and compassionate employees working in multiple impact areas. This position is specific to our Veterans Programs.

Safe Haven is a housing first program intended to service veterans experiencing comorbid disorders (mental health, substance use or chronic medical conditions)  with obtaining permanent housing and build skills that are conducive with maintaining that housing.  The Case Manager will engage veterans with obtaining permanent housing through comprehensive support services that includes direct one-on-one and group settings.  The Case Manager will aid veterans in building skills to assist them with successfully securing and maintaining housing using a client-centered and trauma informed approach.  Veterans and case managers work collaboratively to identify needs through completion of assessments, goal plans and follow up.  Activities can include assistance with identification of housing options, linkage to community resources,  completion of required paperwork, transportation, and tracking of veteran appointments related to housing and healthcare. 

 The Case Manager facilitates weekly groups focused on topics such as life skills, communication and coping mechanisms.  Case management services are provided collaboratively with other program staff, clinical supervisor and external partners. 

The Case Manager is required to meet deadlines regarding documentation such as case notes, goal plans and veteran activities  utilizing an electronic record system.  Compliance with Volunteers of America, Veterans Administration and Commission on Accreditation of Rehabilitation Facilities (CARF)  standards is required.  

We offer a generous benefits package including paid time off, medical, dental, vision, and a 403b with company match. Our work touches the mind, body, heart – and ultimately the spirit – of those we serve, integrating our deep compassion with highly effective programs and services. 

Applicants must have a Associates  degree in the area of human and/or social services or the behavioral sciences.  Education and/or verifiable work experience with at-risk populations is required (homeless, veterans, behavioral health, drug/alcohol addiction, employment, youth, residential).  

We Embrace Equity, Diversity and Inclusion – We demonstrate a personal commitment to valuing different backgrounds and life experiences through word and action. We take personal actions to build an inclusive culture that ensures everyone can fully contribute based on their unique talents, skills and perspectives and feels welcomed and valued. We will commit to driving equitable solutions to address root cause issues by incorporating an equity framework in their daily work. We are committed to continuous personal DEI development. 

Eligible for a $500 Sign-on bonus



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