Patient Care Unit Clerk

4 weeks ago

Bethlehem, United States Good Shepherd Rehabilitation Network Full time
  • JOB SUMMARY
    • Supports patient care delivery by providing clerical services.
  • ESSENTIAL FUNCTIONS
    • PROMOTES PATIENT CARE
      • By responding to patient requests and insures follow-up
        • obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital associates.
    • PROMOTES CUSTOMER SERVICE
      • By greeting visitors, in person or on the telephone
        • answering inquiries
        • relaying calls to patients
        • giving directions
        • referring inquiries to nursing and physician staff.
    • COMMUNICATES/PROVIDES INFORMATION
      • By answering questions and requests and relays information accurately
        • uses unit communication book to relay messages to staff on other shifts.
    • ESTABLISHES PATIENT RECORD
      • By preparing medical record
        • completing patient identification information, if applicable.
    • TRANSCRIPTION AND MAINTENANCE OF PATIENT RECORDS
      • Accurately transcribes (per protocol) physician orders, and dates transcription.
      • Notifies RN of STAT orders.
      • Uses acceptable abbreviations.
      • Accurately completes all necessary requisitions for diagnostic tests, either manually or by computer.
      • Resheets medical record and maintains proper sequence of chart.
      • Files reports in medical record after physician signs.
      • Makes appropriate copies of medical records fro diagnostic tests and consults.
      • Enters census changes into hospital computer
      • Verifies physician privileges.
      • Checks chart for orders after physicians leave unit and verifies that orders are signed off by RNs.
      • Check charts at the completion of shift for orders needing to be signed off
    • ARRANGES DISCHARGES/PATIENT APPOINTMENTS
      • By entering patient discharge in computer system and notify patient transport service
        • if necessary, makes patient appointments and arranges for transportation when appropriate.
    • MAINTAINS PATIENT CONFIDENCE AND ORGANIZATIONAL CONFIDENTIALITY
      • By keeping information confidential.
    • MAINTAINS SAFE AND CLEAN WORKING ENVIRONMENT
      • By complying with procedures, rules, and regulations
        • adhering to infection control policies and protocols.
    • MAINTAINS UNIT OPERATIONS AND EFFICIENCY
      • By following policies and procedures; reporting needed changes
        • completing work orders.
      • By cleaning and restocking equipment as necessary
        • assisting with cleaning and monitoring of equipment
        • maintaining rental equipment log for unit
        • reporting to unit on time, ready to meet the responsibilities of the position
        • and punching in and out as per Good Shepherd policy and maintaining Etime sheet as necessary.
    • MAINTAINS UNIT SUPPLIES INVENTORY
      • By checking stock to determine inventory level
        • anticipating needed supplies
        • placing and expediting orders for supplies
        • verifying receipt of supplies.
      • By ordering inventory only as needed.
    • KEEPS UNIT EQUIPMENT OPERATIONAL
      • By following manufacturer's instructions and established procedures
        • removing defective equipment and calling for repairs.
    • MAINTAINS CONTINUITY AMONG WORK TEAMS - CONTRIBUTES TO TEAM EFFORT
      • Contributes to positive working environment and maintains effective work relationships with all hospital associates.
      • Attends and contributes positively in unit and departmental meetings.
      • Participates in committee meetings, performance improvement projects, quality improvement process.
      • Demonstrates flexibility in response to change.
      • Acts as support personnel to allow other associates to complete their responsibilities
      • Attendance is maintained.
      • Demonstrates on-going participation in continuing education.
      • By completing mandatory educational requirements
      • Identifying and addressing learning needs.
  • QUALIFICATIONS:
    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      • Education
        • High School Diploma required
      • Work Experience
        • Previous clerical experience preferred
      • Licenses / Certifications
        • Basic Life Support / CPR, as a healthcare provider, per the American Heart Association required

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