Salesforce Business Analyst

2 weeks ago

Boston, United States The Computer Merchant Full time
Job Title : Salesforce Business Analyst

Location: Boston, MA area preferred - remote with option to go into the office as needed

Wage Range: $50-$60/hr w2 or $55-$65/hr c2c

Job Number: 24-00827

Long Term Contract or Contract to Perm position.

REQUIRED EXPERIENCE:

* Needs to be process oriented, but also able to facilitate conflict resolutions, lead, take charge.

* Strong communication. Attentive, follows-up, not afraid to ask questions.

* Knowledgeable in Agile

* Must have Life Sciences experience

JOB DESCRIPTION:

Our client, a global IT integrator, has an immediate opening for a Salesforce Business Analyst to work from remote from Boston, MA area or Remote. We are currently seeking a skilled and motivated Salesforce Business Analyst to join our dynamic team in the New England region. As a Salesforce Business Analyst, you will play a crucial role in optimizing our Salesforce platform to enhance our client business processes and drive innovation in the life sciences sector. If you are a motivated and experienced Salesforce Business Analyst looking to make a significant impact in the life sciences industry, we encourage you to apply. Join us in our mission to drive positive change and contribute to advancements in the field of life sciences.

Responsibilities:

- Opportunity to work in a cutting-edge life sciences company with a focus on innovation and advancement.

- Collaborative and inclusive work environment that values diversity and creativity.

- Competitive compensation package and benefits.

- Professional growth and development opportunities within the organization.

Your future duties and responsibilities

- Collaborate with cross-functional teams including sales, marketing, and IT to gather and document business requirements related to Salesforce implementation and enhancements.

- Translate business needs into technical specifications and design solutions that align with best practices and Salesforce capabilities.

- Participate in the configuration, customization, and deployment of Salesforce applications to meet business requirements.

- Perform data analysis to identify trends, insights, and opportunities for process improvements.

- Conduct user training and support to ensure effective adoption of Salesforce tools and features.

- Work closely with stakeholders to identify pain points and areas for continuous improvement within the Salesforce ecosystem.

- Assist in the development of reports, dashboards, and analytical insights to provide meaningful information to decision-makers.

- Collaborate with developers and IT teams to troubleshoot issues, provide solutions, and ensure smooth integration between Salesforce and other systems

--Experience in running large Salesforce projects in Agile framework. Sprints, Scrums, Product backlog, PI etc..and also in Waterfall methodology

--Good experience in executing projects in SDLC methodologies and documentation.

--Experience in using Jira and Jira Aline tools

--Change management with Agile methods.

--Experience in addressing and resolving project risks, roadblocks, and obstacles while securing resources effectively.

--Has experience in oversee multiple projects across all phases of development. Using Microsoft project and working with customers, developers, QA and validation team during UAT and go-live.

--Has experience in Monitor project workflow and make necessary adjustments. Collaborate with development team and others project stakeholder to plan project sprints.

Need to have leadership skills to lead and motivate the team. Resolve personality conflicts and boost the team spirit.

REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE:

- Bachelor's degree in Business Administration, Information Technology, or a related field.

- Minimum of 10 of experience as a Salesforce Business Analyst in the life sciences industry.

- Strong understanding of Salesforce platform capabilities, features, and best practices.

- Proficient in requirements gathering, process mapping, and documentation.

- Experience with Salesforce Lightning, Sales Cloud, and Service Cloud.

- Excellent communication skills to effectively collaborate with cross-functional teams and stakeholders.

- Proven ability to analyze data, identify trends, and provide actionable insights.

- Salesforce certifications such as Salesforce Certified Administrator or Salesforce Certified Business Analyst are a plus.

Equal Opportunity Employer Veterans/Disabled

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

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