Support Technician

4 weeks ago

Atlanta, United States In Touch Ministries Full time

We are looking for a Level 1 Support Technician (Part-Time), to fill the position of IT Technician for the IT Technical Operations team. This person will be responsible for the ongoing processing, configuration and deployment of end-user IT hardware, including but not limited to laptop computers, desktop computers, monitors, telephones and other peripherals. They will work directly with end users on hardware refreshes and upgrades, ensuring that newly deployed systems are configured to meet specific end user needs. Some first-level IT support responsibilities will also be part of this role. This role requires strong organizational and interpersonal skills, thoroughness in following documented processes, great attention to detail and the ability to provide excellent customer service.

Position type: Part-Time (20 -25 hours), Non Remote.

Experience/Competencies:

· Strong technical competency - This includes an understanding of the basic principles of computer hardware and software, networking, operating systems, applications, and peripherals. Also includes the desire, willingness, and ability to learn about new systems/technologies.

· Attention to detail - Must be thorough in following documented, multi-level processes in order to see tasks through to completion.

· Communication skills - Must be able to communicate with various people and positions through spoken or written means clearly, accurately, and with understanding.

· Customer service - Must exhibit the patience and servant spirit necessary to provide excellent customer service to end users. Must be patient and respectful when dealing with less technically savvy individuals.

· Teamwork - Ability to work well as part of a team to reach the shared goal of providing excellent service to the various departments within the organization. Must give and receive feedback respectfully and exhibit willingness and flexibility to adapt to the changes and to the team's needs.

· Initiative - Must be called “to work for the betterment of The Kingdom” through this aspect of In Touch. Self-starter, motivated, adapts to change, and able to handle multiple tasks.

Responsibilities:

· Deployment/management of computer hardware/software. Responsibilities include: Preparing hardware with basic image using automated deployment tools. Ensuring proper enrollment into Microsoft InTune system for automated application installation. Manual installation and basic configuration of applications as needed. Deployment and configuration of basic computer peripherals. Following documented processes regarding retiring and disposal of computer hardware at the end of its lifecycle.

· Conduct hardware replacement/refreshes for end users based on preset hardware lifecycles. Responsibilities include: Contacting customer to determine specific needs and preparing/customizing computer hardware and applications accordingly. Perform physical replacement of computer hardware and seeing the process through to ensure customer satisfaction.

· Asset management. Responsibilities include: Receipt and processing of new physical hardware into asset management system. Ongoing updating of asset management database with move/add/changes of various assets.

· User configuration/management. Responsibilities include: Participating in documented onboarding/offboarding tasks along with involvement from Ministry Resources and other departments. Utilizing Active Directory/Office 365 hybrid system, phone system software and other technologies in the environment for creation and management of accounts and access.

· First level support of computer environment. Responsibilities include: Basic troubleshooting of operating system and applications. Basic troubleshooting/maintenance of computer hardware and peripherals to include telephony hardware and printers.

· Assist with various tasks in support of the IT department and its various teams. Responsibilities include: Updating of documentation. Rollout of new hardware/software and other various tasks in support of higher enterprise-level projects.

Experience/Qualifications:

· Must exhibit spiritual maturity working as a part of the In Touch team.

· Basic experience using Microsoft Windows operating systems, specifically Windows 10 and 11.

· Basic experience using Microsoft Office applications such as Excel, Word, Outlook, etc.

· Basic troubleshooting experience with computers, peripherals, Windows operating systems and printers is preferred but not required.

· Experience with Apple MacOS is preferred but not required.

· Basic IT certifications such as A+, Network+, and MCP for Windows are preferred but not required.

  • Travel Radiology Technician

    5 days ago

    Atlanta, United States HealthCare Support Full time

    Travel Radiology Technician HealthCare Support is actively seeking a Travel Radiology Technicianto fill an opening in Atlanta, Georgiafor a 13 week assignment. Benefits of this Travel Radiology Technician with HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life Insurance Access to open investment accounts Licensure and...

  • IT Support Technician

    2 weeks ago

    Atlanta, United States Centurion Group LLC Full time

    Centurion is proud to be a leading provider of comprehensive healthcare services to correctional facilities, state hospitals, and community mental health centers nationwide. We are currently seeking a full-time IT Technical Support Specialist to join Support Technician, IT, Technical Support, Technician, Support Specialist, Microsoft, Technology, Healthcare

  • Desktop Support Technician

    2 weeks ago

    Atlanta, United States City of Atlanta Georgia Full time

    The person filling this position will offer weekly standard operating hours and on-call and after hours support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems. Resolve computer prob Support Technician, Desktop Support, Technician, Support, Technical, Microsoft, Technology

  • Travel Electrophysiology Technician

    3 days ago

    Atlanta, United States Healthcare Support Full time

    Healthcare Support is seeking a travel Electrophysiology Technician for a travel job in Atlanta, Georgia.Job Description & RequirementsSpecialty: Electrophysiology TechnicianDiscipline: Allied Health ProfessionalStart Date: 06/30/2024Duration: 13 weeks40 hours per weekShift: 10 hours, daysEmployment Type: TravelPerks: Schedule 7a-530p/Required: BLS & ACLS,...

  • Gas Technician

    6 days ago

    Atlanta, United States Power Support Partners Full time

    Job DescriptionJob DescriptionHow would you like to be a part of one of the fastest growing Generator home service companies in Georgia? You will be able to play an important role within the Gas Technician Department at Premier Generators, a Power Support Partners Company. Our company needs a Gas Technician that specializes in whole home backup power...

  • IT Support Technician

    1 week ago

    Atlanta, United States firstPRO 360 Full time

    Job DescriptionJob DescriptionAre you an experienced Help Desk / Support Technician ready for a fresh start? Come join this stable and growing company who is highly motivated to meet you!! You'll have a chance to showcase your Help Desk skills as a part of a well qualified support team in a hybrid environment.What you'll be doing:·        ...

  • Warehouse Support Technician

    2 weeks ago

    Atlanta, United States ACL Digital Full time

    Purpose: The Atlanta Public School System is seeking the services of multiple warehouse support technicians to provide direct and indirect logistical support to IT field support techs and other SMEs who provide direct support to Client schools and administrative locations. Scope of Work/Key Responsibilities: Monitor support tickets submitted for parts...

  • IT Support-Field Technician

    5 days ago

    Atlanta, United States Main Street Auto Full time

    We are seeking a highly skilled IT Support-Field Technician to join our team. This role will primarily focus on providing on-site support for hardware-related issues and deployments across designated regions. The ideal candidate will possess strong technical expertise in hardware troubleshooting, excellent communication skills, and a willingness to travel...

  • IT Support-Field Technician

    4 days ago

    Atlanta, United States Main Street Auto Full time

    We are seeking a highly skilled IT Support-Field Technician to join our team. This role will primarily focus on providing on-site support for hardware-related issues and deployments across designated regions. The ideal candidate will possess strong technical expertise in hardware troubleshooting, excellent communication skills, and a willingness to travel...

  • IT Support-Field Technician

    10 hours ago

    Atlanta, United States Main Street Auto Full time

    We are seeking a highly skilled IT Support-Field Technician to join our team. This role will primarily focus on providing on-site support for hardware-related issues and deployments across designated regions. The ideal candidate will possess strong technical expertise in hardware troubleshooting, excellent communication skills, and a willingness to travel...

  • Desktop Support Technician

    1 month ago

    Atlanta, United States BlueSky Resource Solutions Full time

    Desktop Technician IIAtlanta, GA (On-Site)POSITION OVERVIEW:The Desktop Technician provides support in the areas of end-user support requests, onboarding, offboarding, asset management, printer management, and systems support within the Information Technology department. Is a self-starter who can be the sole point of contact for a remote office, but also...

  • Desktop Support Technician

    2 weeks ago

    Atlanta, United States BlueSky Resource Solutions Full time

    Desktop Technician II Atlanta, GA (On-Site) Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. POSITION OVERVIEW: The Desktop Technician provides support in the areas of end-user support requests, onboarding, offboarding, asset management, printer management, and...

  • Desktop Support Technician

    3 weeks ago

    Atlanta, United States BlueSky Resource Solutions Full time

    Desktop Technician IIAtlanta, GA (On-Site)POSITION OVERVIEW:The Desktop Technician provides support in the areas of end-user support requests, onboarding, offboarding, asset management, printer management, and systems support within the Information Technology department. Is a self-starter who can be the sole point of contact for a remote office, but also...

  • Desktop Support Technician

    1 month ago

    Atlanta, United States BlueSky Resource Solutions Full time

    Desktop Technician IIAtlanta, GA (On-Site)POSITION OVERVIEW:The Desktop Technician provides support in the areas of end-user support requests, onboarding, offboarding, asset management, printer management, and systems support within the Information Technology department. Is a self-starter who can be the sole point of contact for a remote office, but also...

  • Travel Electrophysiology Technician

    2 days ago

    Atlanta, GA, United States Healthcare Support Full time

    Healthcare Support is seeking a travel Electrophysiology Technician for a travel job in Atlanta, Georgia. Job Description & Requirements Specialty: Electrophysiology Technician Discipline: Allied Health Professional Start Date: 06/30/2024 Duration: 13 weeks 40 hours per week Shift: 10 hours, days Employment Type: Travel Perks: Schedule...

  • Desktop Support Technician

    2 days ago

    Atlanta, United States ApTask Full time

    About Client: The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch. It delivers experience-enhancing solutions that...

  • Warehouse Support Technician

    2 weeks ago

    Atlanta, United States Crescens Full time

    Job title : Warehouse Support Technician Location: Atlanta, GA Duration : 10+ months Type : ContractShort Description The Client is seeking the services of multiple warehouse support technicians to provide direct and indirect logistical support to IT field support techs and other SME's who provide direct support to Client schools Job Description: Monitor...

  • Deskside Support Technician/ Field Support Technician

    2 weeks ago

    Atlanta, GA, United States HCL Technologies Limited - Business Services Full time

    _*Job Title: Deskside Support Technician/ Field Support Technician*_*Location: Atlanta, GA*_*Minimum Experience 6-8 Years*_*Job Description**Job requirements* : This job requires the person to be present onsite 5 days a week. *ROLE AND RESPONSIBILITIES:-* Hands-on deskside support technician with 5+ years’ experience supporting Windows-based Laptop and...

  • Remote Senior Technician for Tech Support

    3 days ago

    Atlanta, United States RSM Atlanta LLC Full time

    Job DescriptionJob DescriptionThis is a remote position.Remote Senior Technician for Tech Support (Part-Time)Company Overview: RSM Atlanta is a leading provider of restaurant equipment and HVAC solutions, serving clients across the Greater Atlanta area and more. We are seeking a highly experienced and skilled Remote Senior Technician to join our tech support...

  • Life Support Systems Technician I

    3 weeks ago

    Atlanta, United States Aza Full time

    Georgia Aquarium Life Support Systems Technician I Position Summary: The Life Support Technician I shall be responsible for the daily operation and maintenance of all aquatic animal Life Support Systems (LSS) that support Georgia Aquarium's aquatic animal exhibits. This position will be responsible for monitoring all phases of aquarium exhibit water...