Referral Coordinator

3 weeks ago


Springfield, United States CareerBuilder Full time

GENERAL DISCRIPTION:
Duties required of Referral Coordinator set appointments and process transfers to ensure timely transmission and start of services. Primarily connected with the healthcare industry, referral coordinators serve as a liaison for patient resources. This position must be executed in compliance with insurance requirements, and the coordinator will often work closely with insurance companies.
REPORTS TO: Referral Supervisor
SUPERVISES: N/A
SALARY/STATUS: Non-Exempt
MINIMUM REQUIREMENTS:
* Graduated from accredited school, and High School diploma/G.E.D.
* Ability to establish and maintain effective working relationships with other employees, patients, representatives of outside agencies and the general public.
* Professional mannerisms and appearance
* Ensure that clinical services are available to all clients
* Demonstrate proficiency in assessment and delivery of all services to a diverse population
* Adult, Infant and Child C.P.R. certification
RESPONSIBILITIES:
Referrals:
* Schedule outside referral appointment, as directed by PCP.
* Keep accurate log of all appointments made.
* Document in log book: location of appointment, name and specialty of doctor seeing patient, date of appointment.
* Document referral appointments in medical record.
* Send all appropriate paperwork and records to specialist.
* Check referral voicemail regularly; address referral requests appropriately.
* Perform general office duties that require proficiency in communication and organizational skills.
Medical Referrals:
* Review referral and verify patient insurance information
* Consult with patient regarding scheduling appointment times as needed
* Verify patient address and phone number
* Complete medical referral, inform patient of appointment information via mail/phone
* Fax all pertinent referral information i.e., history and physical, labs last office visit and referral
* Obtain correct insurance authorization as required per insurer
* Record referral information in patients chart and referral log
Other Duties:
* This position also requires the ability to work at a computer workstation, and some knowledge of a key board. From time to time, it also requires the ability to work long and arduous hours.
I have read this position description thoroughly, and have had an opportunity to ask any questions I have with regard to it.
JOB CODE: 1000034

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