Retail Manager

3 weeks ago


Frederick, United States CareerBuilder Full time

**Retail Manager**
**Location:** Frederick, MD, US, 21704

*
* Significant HVAC or construction industry knowledge and customer service experience.
* Relevant work experience may be substituted for education.
* Hands-on experience in project and customer service management.
* Excellent computer competency is required, including a minimum of 3-year experience Microsoft Excel, Word, and Outlook.
* Familiarity with ERP, customer service or related computer software.
* Ability to manage projects and resources.
* Knowledge or aptitude to understand HVAC systems and processes.
* Strong internal and external service orientation.
* Must be able to communicate in English effectively, both verbally and in writing.
* Excellent verbal and written communication skills.
* Valid driver's license required.
* Ability to work overtime with little notice*;* weekends hours may occasionally be required.
HVAC business and/or field experience .

*
* Ability to work independently and as part of team.
* Strong work ethic and ability to demonstrate consistent and effective leadership behaviors.
* Capable of making good judgments/decisions.
* Strong interpersonal communication and collaboration skills.
* Able to work in a fast-paced environment.
* Strong organizational skills, attention to detail and the ability to multi-task.
* Demonstrated ability to learn industry, company, product or technical knowledge and effectively convey that knowledge to customers.
* Willingness to learn and be a part of a team.
* Positive attitude and a team player.
* Ability to build positive relationships with customers, both internal and external.
* Willingness and ability to work collaboratively with all levels of the organization.
* Safety mindset and acceptance of a safety culture.

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