Patient Care Representative and Scheduler-Primary Care

4 weeks ago


Naples, United States NCH Healthcare Full time

Our independent, locally governed non-profit healthcare system is currently seeking a Patient Care Representative and Scheduler for our Naples, FL location, at 4513 Executive Drive Suite 201. This full-time position offers an 8-hour day work schedule and a $5,000 sign-on bonus. We are on a mission to help everyone live a longer, happier, healthier life and we need your help.

The Patient Care Representative and Scheduler will provide key support to our healthcare system by serving as the first point of contact for patients, scheduling appointments, and completing all administrative tasks. You will be responsible for obtaining and verifying all pertinent information for proper authorization of services.

Primary Responsibilities:
  • Organize and prioritize patient workflow
  • Obtain patient history and current medication information accurately
  • Verify and update patient information in electronic medical records
  • Schedule appointments and ensure timely communication with patients
  • Collect co-payments and deposits
  • Provide standard clinical instructions and directions to patients
  • Respond to inquiries, field questions, and maintain positive communication with staff and patients
Minimum Requirements:
  • High School Diploma or equivalent
  • Intermediate computer skills: competency with Word, Excel, Outlook, and Windows
  • Ability to maintain a positive working environment


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