Patient Representative Psych

3 weeks ago


Fremont, United States Global Pharma Tek Full time
Job Title: Patient Representative Psych
Location : Fremont, CA 94538
Duration : 20 weeks
Shift : Day Shift 08:00 Am to 04:30 Pm


Duties:
  • Self-Pay follow up (phone calls)
  • Insurance follow up (phone calls)
  • Filing
  • Greeting and directing patients to examination rooms.
  • Scheduling patient appointments and making reminder calls.
  • Informing patients about delays and waiting times.
  • Obtaining patients' addresses, contact details, insurance information, and medical histories.
  • Updating and verifying patient information at every visit.
  • Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary.
  • Receiving and processing cash and credit card payments for medical services rendered.
  • Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments.
  • Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member.
  • Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved.
  • Performing administrative and clerical duties, such as filing paperwork, when necessary.


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