Physical Therapy Representative

3 weeks ago

Clifton, United States OrthoNY, LLP Full time
Division/Department:

OrthoNY/Administrative Support Staff

Location:

Clifton Park, NY

Job Title:

Physical Therapy Representative

Reports to:

Physical Therapy Manager

Type of position:

Full Time - Hours vary 3 days/week from 10:30am-7pm & 2 days/week 6:30am-3pm

FLSA Status:

Non-Exempt

GENERAL DESCRIPTION

OrthoNY has an opening for a Physical Therapy Representative. This position accurately and efficiently collects and enters information needed from patients to facilitate processing and payment follow through for all services rendered.

RESPONSIBILITIES
  • Greet patients promptly in a pleasant manner, obtain required information, documents and signatures from patients and enter into practice management system;
  • Perform check-in process to nifty clinical staff and provider patient is ready to be seen;
  • Verify patients’ eligibility and co-pays for the providers they are assigned each day;
  • Perform check-out process, collect patient payments, including co-pays and any past due balances; post any cash collected into practice management system and issue receipt to patient; schedule follow-up appointments and testing as provider directs;
  • Obtain authorization for physical therapy benefits;
  • Other responsibilities as assigned.
QUALIFICATIONS
  • High school diploma required, College Degree preferred;
  • 1-3 years customer service experience in a medical setting preferred;
  • Advanced certification billing/coding a plus.
OTHER INFORMATION
  • This is an “in office” position in a safe work environment (COVID safety protocols in effect).
  • This position will be based in our Albany office and/or satellite location; ability to travel between OrthoNY offices may be required.

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