Physical Therapy Representative

1 month ago


Clifton Park, United States OrthoNY, LLP Full time

Division/Department:

OrthoNY/Administrative Support Staff

Location:

Will travel to all locations as needed - Schenectady, Albany and Clifton Park

Job Title:

Physical Therapy Representative

Reports to:

Physical Therapy Manager

Type of position:

Full Time - Hours vary around 20-30 hours per week

FLSA Status:

Non-Exempt

GENERAL DESCRIPTION

This position accurately and efficiently collects and enters information needed from patients to facilitate processing and payment follow through for all services rendered.

RESPONSIBILITIES

  • Greet patients promptly in a pleasant manner, obtain required information, documents and signatures from patients and enter into practice management system;

  • Perform check-in process to nifty clinical staff and provider patient is ready to be seen;

  • Verify patients’ eligibility and co-pays for the providers they are assigned each day;

  • Perform check-out process, collect patient payments, including co-pays and any past due balances; post any cash collected into practice management system and issue receipt to patient; schedule follow-up appointments and testing as provider directs;

  • Obtain authorization for physical therapy benefits;

  • Other responsibilities as assigned.

QUALIFICATIONS

  • High school diploma required, College Degree preferred;

  • 1-3 years customer service experience in a medical setting preferred;

  • Advanced certification billing/coding a plus.

OTHER INFORMATION

  • This is an “in office” position in a safe work environment

  • Ability to travel to all locations is required



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