Host

2 weeks ago

Charlotte, United States The Indigo Road Hospitality Group Full time
AT INDIGO ROAD...

Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it's what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart. Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

THE ROLE...

As Host, you will lead the reservation team while also being the first and last person each guest sees. Providing a warm hello and goodbye probably feels second nature. You are always on top of the organization for table times and ensuring each guests' seating specifications are met (if possible of course).

What we will ask of you:
  • Responsible for taking reservations using the online reservations system in OpenTable
  • Warmly and graciously greet all guests upon arrival and thank guests as they leave
  • When seating is limited, provide guests with estimated waiting time, notify party when table becomes available and accommodate special seating requests for all when possible
  • Act as a liaison between the kitchen and dining room, and relay messages to support staff and managers as needed
Requirements

Requirements for Success:
  • At least one year of restaurant or similar experience preferred
  • Have a positive energy, be ready to assist fellow support staff and work as a team player
  • Ability to communicate effectively with managers, employees, and all guests
  • A flexible schedule to work days, nights, weekends and holidays
  • Constant standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at The Indigo Road Hospitality Group, employment is "at will" or voluntary on both the part of the employee or employer. That means employment can be terminated by either party with or without notice and/or with or without cause.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

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