Patient Service Associate

2 weeks ago

Kingston, United States Albany Med Full time

Department/Unit:
Vascular Southern Tier

Work Shift:
Day (United States of America)

Patient Service Associate , Kinston, NY
Vascular
Work Schedule: Monday - Friday

We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team

The Patient Service Associate provides advanced clerical support and fosters coordination of functions for effective operation and administration of office functions. Demonstrates a high degree of knowledge and competence in our electronic health record and scheduling system.

Position Summary:

  • Register patients, update insurance information, schedule visits, and other duties as assigned to coordinate patient appointment scheduling.
  • Responsible for discussing financial obligation and explaining regulatory forms, as well as answering any questions.
  • Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow.
  • Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role.
  • Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center.
  • Interact with a diverse patient population.
  • Utilize the electronic medical record to maintain patient records via registration process and scan functionality.
  • Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies.
  • Be knowledgeable of and adhere to payer requirements for referrals and authorization within the scope of the specialty they are assigned.
  • Schedule follow up appointments, referrals and prior authorization for patient schedule visits as needed.
  • Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance company
  • Answer incoming phone calls and direct appropriately to team members
  • Conveys professional image by adhering to the established dress code.
Qualifications
  • High School Diploma/G.E.D. - required
  • 2-3 years office experience or one year of related experience in a medical practice - preferred
  • Experience using an electronic health record and Microsoft Office a plus.
  • Excellent customer service skills.
  • Ability to multi-task in a high patient volume unit.
  • Ability to learn and utilize resources.
  • Strong time management skills.
  • Ability to review information and draw appropriate conclusions.
  • Good judgement and ability to problem solve; escalate issues as needed.
  • Strong teamwork skills and work ethic.


Salary Range: $16.7881/hr - $23.79/hr

Thank you for your interest in Albany Medical Center

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

  • Patient Service Representative

    6 days ago

    Kingston, United States NorthEast Provider Solutions Inc. Full time

    **Job Details**: **Job Summary**: A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to...

  • Patient Service Representative

    3 days ago

    Kingston, United States WMC Health Full time

    Job Details: Job Summary: A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. ...

  • Customer Service Associate

    5 days ago

    Kingston, United States The UPS Store Kingston #4541 Full time

    The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products,...

  • PATIENT SERVICES REP BH

    1 week ago

    Kingston, NY 12401, USA, United States THE INSTITUTE FOR FAMILY HEALTH Full time

    Job DetailsJob LocationKingston Family Health Center - Kingston, NYPosition TypeFull-Time/Part-TimeEducation LevelHigh SchoolSalary Range$17.75 - $17.75 HourlyTravel PercentageNoneJob ShiftDayJob CategoryAdmin - ClericalDescriptionSUMMARY:Performs routine clerical duties and is responsible for cash collection, appointment scheduling, registration/financial...

  • Assistant Food Service Manager

    2 weeks ago

    Kingston, United States K-VA-T Food Stores Inc Full time

    About the Job: As a key member of the store management team, the responsibilities of the Assistant Food Service Manager include providing exceptional customer service, leading by example, driving sales by effectively merchandizing fresh product in the department while assisting the Food Service Manager by building a productive staff through teamwork and...

  • Activities Associate

    1 day ago

    Kingston, United States Five Star Senior Living Full time

    Key Responsibilities At this time, we are seeking a Lifestyle 360 Associate to join our team! Responsibilities In coordination with the Lifestyle 360 Director, helps in the analysis of the community's resident population and the development of an innovative, evidence based, seven days per week (at least five programs per day with one program in the evening)...

  • Director of Perioperative Services

    1 week ago

    Kingston, United States MRINetwork Jobs Full time

    Job DescriptionJob DescriptionThis hospital has 100+ beds. They were nationally recognized by the American Heart Association/American Stroke Association as an "Achievement Award Hospital" earning the highest achievement level of "Stroke Gold Plus". This hospital had employees recognized as "Top Docs." ResponsibilitiesResponsible for the leadership of...

  • Counter Sales Associate

    5 days ago

    Kingston, United States NEDCO Full time

    ** Counter Sales Associate** Company: Nedco Location: Kingston, ON Type: Full-time Description: For over 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home...

  • Pre-vocational Services Service Provider L Ulster

    5 days ago

    Kingston, United States The Collaborative for Children and Families Full time

    **Job Title**:Pre-Vocational Services Service Provider **FSLA Status**: Contractor **Department**:Community Based Services **Reports to**:Community Based Services Provider Supervisor and/or Director of Community Based Services **Counties Hiring For**: Bronx, Dutchess, Kings, Nassau, Manhattan, Orange, Putnam, Queens, Richmond, Rockland, Suffolk,...

  • Director, Perioperative Services

    2 weeks ago

    Kingston, United States WMC Health Full time

    Job Details: Oversight of the perioperative service line including Sterile Supply, Operating Room, and Ambulatory Surgery. Collaborates with all disciplines within the hospital in establishing efficiency within Perioperative services. This position assists in the management and coordination of all perioperative services activities, including strategic...

  • PATIENT SERVICES REP BH

    1 week ago

    Kingston, NY 12401, USA, United States THE INSTITUTE FOR FAMILY HEALTH Full time

    Job DetailsLevelEntryJob LocationPine Street - Kingston, NYPosition TypeFull-Time/Part-TimeEducation LevelHigh SchoolSalary Range$17.75 - $17.75 HourlyTravel PercentageNoneJob ShiftDayJob CategoryAdmin - ClericalDescriptionSUMMARY:Performs routine clerical duties and is responsible for cash collection, appointment scheduling, registration/financial data and...

  • Kingston Fitness Sales Associate

    3 weeks ago

    Kingston, United States Orangetheory Fitness - #0085 Full time

    Job DescriptionJob DescriptionOrangetheory Fitness is a trendsetting franchise fitness organization with 200 locations open in the US and Canada and over 400 new fitness studios under development nationally and internationally.At Orangetheory Fitness, we often refer to the Sales Associate role as Program Specialists or Orange Ambassadors. We use Program...

  • Associate Professor, Nursing

    4 weeks ago

    Kingston, New York, United States University of Rhode Island Full time

    Job Title Associate Professor, NursingJob Description Summary, Duties and Responsibilities, Required Qualifications and Preferred QualificationsThe search will remain open until the position has been filled. Review of applications will begin immediately.The College of Nursing is searching for a tenure-track Associate Professor to begin Fall 2024.BASIC...

  • Health Service Administrator

    4 weeks ago

    Kingston, United States Personal Care Registered Professional Nursing PC Full time

    Personalcare Registered Professional Nursing P.C. is currently looking for a **Registered Nurse (RN)** to work as the **Health Service Administrator (HSA)** in the medical department at the Ulster County Jail located in Kingston, NY. In this role the HSA is the designated health authority whose responsibility is administratively overseeing the health care...

  • Yard Associate- Seasonal

    4 weeks ago

    Kingston, United States OUTDOOR LIVING SUPPLY LLC Full time

    Job DescriptionJob DescriptionLandscapers Depot, an Outdoor Living Supply company located in Kingston, NH, is looking for a seasonal full-time Yard Associate. The ideal applicant will have some experience in the landscape/hardscape industry, with some knowledge of concrete pavers and retaining walls, natural stone and general building products. This seasonal...

  • Manager, Information Technology Services

    6 days ago

    Kingston, United States University of Rhode Island Full time

    Position Information **Posting Number** - SF01778**Job Title** - Manager, Information Technology Services (Engineering)**Position Number** - 106514**FTE** - 1.00**FLSA** - Exempt**Position Type** - Professional Staff**Union** - PSA/NEA - Professional Staff Assoc**Pay Grade Level** - Grade Level: 14**Pay Grade Range** - Anticipated Hiring Range = $74,301 -...

  • Hotel Housekeeper/Room Attendant Associate

    2 weeks ago

    Kingston, United States Noo-Kayet Investments Full time

    * 15-Apr-2021 to Until Filled (PST) * Housekeeping * Kingston, WA, USA * 15.00 * Hourly * Full Time *Generous benefit package including Medical, Dental, Vision, 401K* **Hotel Housekeeper/Room Attendant Associate** * Performs routine duties in cleaning and servicing of guest rooms, bathrooms and hallways under supervision of the housekeeping supervisor....

  • Fitness Associate

    5 days ago

    East Kingston, United States The RiverWoods Group Full time

    Job DescriptionOverview: RiverWoods Exeter is currently hiring for a Fitness Associate to join our team in Exeter, NH! U nder the supervision of the RiverWoods Exeter Fitness Manager, the primary role of the Fitness Associate is to provide fitness services for Residents. This is a 32-40 hour a week position spread over 5 days. Benefits: Competitive Pay! ...

  • Warehouse Associate

    2 weeks ago

    Kingston, United States L. Knife & Son Full time

    ** Warehouse Associate (Night Shift) Immediate Openings / full benefits** **Job Category****:** Warehouse **Requisition Number****:** WAREH001050 Showing 1 location **Job Details** **Description** L. Knife has **immediate** openings on our night shift warehouse team. This is one of the most important jobs in our company and responsible for picking orders of...

  • Warehouse Associate

    4 weeks ago

    Kingston, United States L. Knife & Son Full time

    ** Warehouse Associate (Night Shift) Immediate Openings / full benefits** **Job Category****:** Warehouse **Requisition Number****:** WAREH001050 Showing 1 location **Job Details** **Description** L. Knife has **immediate** openings on our night shift warehouse team. This is one of the most important jobs in our company and responsible for picking orders of...