WEEKEND - Customer Service Rep

2 weeks ago


Milton, United States Always Best Care Full time

The Weekend - Customer Service Rep is responsible for responding in a timely, professional and courteous manner to customer inquiries and complaints. The Weekend - Customer Service Rep will provide effective customer service for all internal and external customers by using excellent, in-depth knowledge of company programs as well as communicating effectively with team members within the customer service department. The Weekend - Customer Service Rep will be required to attend training on an as needed basis.

THE HOURS FOR THIS POSITION IS AS FOLLOWS:

Monday

Tuesday

Wednesday

Thursday

Friday

Sat

Sun

8:30a - 5p

8:30an - 5pn

Off

8:30an - 5pn

8:30an - 5pn

7:30an - 4pn

Off

8:30a - 5p

8:30an - 5pn

8:30a - 5p

8:30an - 5pn

8:30an - 5pn

Off

Off

Essential Duties/ Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties include the following:

  1. Answers phone calls in a professional manner.
  2. Maintain and fills schedules by matching caregiver skills to clients and their needs. Handles last minute schedule changes and call outs.
  3. Be able to triage heavy phone volume.
  4. Review and approve schedules on a weekly basis to be submitted for billing and payroll.
  5. Liaison between caregiver staff, clients and their families, and other back staff employees.
  6. Able to learn new software and document ALL activities in shared database.
  7. Ability to handle stress and work well in a fast-paced environment.
  8. Excellent and professional customer service skills.
  9. Good critical thinking skills and the ability to work independently
  10. Familiar with all counties for mapping locations.
  11. Performs other related duties as assigned.

Required Education/ Experience
  • High School Diploma or G.E.D equivalent required.
  • Associates degree preferred
  • Previous experience working as scheduler in a medical related field preferred.
  • Strong customer service skills and previous customer service experience.
  • Knowledge of medical terminology/Coding experience necessary
  • Problem solving skills
  • Data Entry Skills
  • Computer skills and proficiency in Microsoft Office Suite
  • Excellent verbal and written communication skills
  • Able to maintain confidentiality
  • Able to work under minimal supervision
  • Must be able to pass background check and drug screening
  • Must be able to pass Doctor's Physical and 2 Step PPD Test


  • Milton, United States Always Best Care Full time

    The Weekend - Customer Service Rep is responsible for responding in a timely, professional and courteous manner to customer inquiries and complaints. The Weekend - Customer Service Rep will provide effective customer service for all internal and external customers by using excellent, in-depth knowledge of company programs as well as communicating effectively...

  • Customer Svc Rep

    4 weeks ago


    Milton, United States Santa Rosa Medical Center Full time

    Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to Customer, Retail, Healthcare


  • Milton, United States Santa Rosa Medical Center Full time

    Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to Customer, Float, Retail, Healthcare


  • Milton, United States A New You Spa Full time

    Overview: We are seeking a highly organized and personable individual to join our team as a Front Desk Receptionist. As the first point of contact for our spa, you will play a crucial role in providing exceptional customer service and ensuring smooth operations. Three Days a week - Thursdays and Fridays 9am to 7pm and Saturdays 9am to...

  • Customer Svc Rep

    2 weeks ago


    Milton, United States Santa Rosa Medical Center Full time

    Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to a supervisor or manager. High school diploma or equivalent. At least six months of previous customer service...

  • Customer Svc Rep

    2 weeks ago


    Milton, United States Community Health System Full time

    Job Description Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to a supervisor or manager. High school diploma or equivalent. At least six months of previous...


  • Milton, United States KANDU Industries, Inc Full time

    Job Summary: **Responsibilities**: - Serve as the main point of contact for clients, addressing their inquiries and providing timely and accurate information - Manage client accounts, ensuring all necessary documentation is complete and up-to-date - Collaborate with internal teams to coordinate and execute client projects - Analyze client data and provide...


  • Milton, United States LABOURE COLLEGE OF HEALTHCARE INC Full time

    Job DescriptionJob DescriptionGeneral Description The Labouré College of Healthcare of Healthcare seeks a collaborative and experienced Enrollment Services Coordinator with a proven record of accomplishment. Under the direction of the Vice President of Enrollment, the Enrollment Services Coordinator performs various activities to ensure the efficient and...


  • Milton, United States Yellowstone Local Full time

    24HR Home Comfort Services is a customer-focused heating and air-conditioning company that was originally started in 1962. Located in Milton, WI, and Lake in the Hills IL. We employ highly trained people whose goal is to make our company the best service company in Wisconsin and Northern Illinois.Join our team and be a part of our 60-year legacy of...


  • Milton, United States Titus Coin Laundry Equip Co Inc Full time

    Job DescriptionJob DescriptionWe're not just another service company or contractor; we are known in the community as a company with the highest standards of work, and an undisputed reputation for customer service. Our success has been built upon quality products, expert service, and most importantly a team of committed and successful individuals...


  • Milton, United States Dill Animal Hospital Full time $16 - $18

    Dill Animal Hospital in Milton, WA is seeking a full-time Client Services Representative (CSR). Experience is appreciated and is not required for this position. We are a growing, privately owned, two-doctor, small animal facility that strives to provide the best surgical and medical care possible in a friendly environment for our patients, their people, and...


  • Milton, United States Dill Animal Hospital Full time $16 - $18

    Dill Animal Hospital in Milton, WA is seeking a full-time Client Services Representative (CSR). Experience is appreciated and is not required for this position. We are a growing, privately owned, two-doctor, small animal facility that strives to provide the best surgical and medical care possible in a friendly environment for our patients, their people, and...


  • Milton, United States KANDU Industries, Inc Full time

    **Job description** **Client Services Coordinator - Prevocational & ISP** **Job Description: Client Services Coordinator** Are you looking for your greater purpose? A rewarding position that you can be the Difference Maker? As a Client Services Coordinator you have the ability to help our clients pursue greater independence and help them explore their...

  • Service Manager

    4 weeks ago


    Milton, United States NFI Industries Full time

    The Service Manager is responsible to oversee total maintenance facility to include building and grounds. Responsibilities include maintaining a preventive maintenance program, supervising, coordinating and negotiating facility repairs while having the ability to make fact, cost-based repair decisions. Service Manager should have thorough knowledge of...

  • Service Manager

    1 week ago


    Milton, United States NFI Industries Full time

    The Service Manager is responsible to oversee total maintenance facility to include building and grounds. Responsibilities include maintaining a preventive maintenance program, supervising, coordinating and negotiating facility repairs while having the ability to make fact, cost-based repair decisions. Service Manager should have thorough knowledge of...


  • Milton, United States 24HR Home Comfort Services Full time

    Job DescriptionJob DescriptionJob description24HR Home Comfort Services is a customer-focused heating and air-conditioning company that was originally started in 1962. Located in Milton, WI, andLake in the Hills IL.We employ highly trained people whose goal is to make our company the best service company in Wisconsin and Northern Illinois.Join our team and...


  • Milton, United States Performance Systems Integration Full time

    We are looking for a Fire Alarm Install and Service Manager to join our team! As the Fire Alarm Install and Service Manager, you will oversee the fire alarm install, repair, and service team. Your primary responsibilities include balancing strong business growth while maintaining high employee and customer satisfaction. This includes striving for financial...


  • Milton, United States Performance Systems Integration LLC Full time

    Job DescriptionJob DescriptionWe are looking for a Fire Alarm Install and Service Manager to join our team!As the Fire Alarm Install and Service Manager, you will oversee the fire alarm install, repair, and service team. Your primary responsibilities include balancing strong business growth while maintaining high employee and customer satisfaction. This...


  • Milton, United States BlueLine Chauffeurs Full time

    **About us** BlueLine Chauffeurs is a small business in Milton, PA. We are autonomous, professional, customer-centric and our goal is to provide quality professional executive care service to a discerning clientele.. Our work environment includes: - Flexible working hours - On-the-job training - Relaxed atmosphere **Responsibilities**: - Understand and...

  • Roll Off Driver

    2 weeks ago


    Milton, United States EcoSouth Services LLC of Milton Full time

    Job DescriptionJob DescriptionAs a Roll Off Driver based in Milton, FL, USA, your primary duty involves safely operating a collection truck through various neighborhoods and communities nationwide. Your main focus is on delivering consistent, friendly, and professional service to our esteemed customers who rely on us for essential services. Your impact...