Ecommerce Business Consultant

4 weeks ago

Detroit, United States TEPHRA Full time
Description:

• Overall experience of about 10+ years in Retail / Hi-tech / Consumer Products / Automotive / Construction Equipment / Mining Equipment industry in Marketing / Sales / After Sales Service / Service Parts management. Experience in management and strategy consulting is desirable.

• Should have worked on or been a part of large business transformation initiative in his / client organization with respect to eCommerce strategy.

• Advise large global manufacturing companies on eCommerce (B2B and B2C) strategy

• Advise clients on eCommerce Solution strategies

• Define conceptual architecture and design for eCommerce and Self Service considering architecture best practices, client IT landscape and technology trends.

• Guide technical teams in Commerce Solution design and implementation

• Configure and develop best in class eCommerce proof of concepts, working demos and solution accelerators on eCommerce technologies

• Lead Solution stream as part of advisory assignments / projects for leading manufacturing clients (industrial, auto, process or aero manufacturing clients)

• Publish thought leadership papers based on advisory work, study of industry and technology trends, participate in leading industry forums (technology) to represent Our Client.

• Reporting into head of CEM value engine / eCommerce Center of Excellence for Customer Experience Management

• Function as eCommerce Business Consultant / Functional Consultant with experience in the following:

o Hands-On with experience on 4+ end to end e-Commerce implementations covering both B2B and B2C including at least 3 implementations

o Experience in Integration and Architecture.

o Experience in delivering end to end eCommerce implementation - business blueprinting, design and configuration, guiding technology and UI/UX teams, user acceptance testing and global roll outs

o Certification in eCommerce platform would be a plus

o Exposure to eCommerce implementation in agile methodology

o Experienced in Web technologies, CRM, WCM, CMS, ERP, ESB/SOA

o Strong understanding of B2C and B2B eCommerce best practices, use cases, architecture principles

o Exposure to integration patterns / mechanism for leading e-Commerce products

o Exposure to SOAP and REST specifically, OCC API experience, Integration with CMS like Adobe AEM or Drupal

Responsibilities:

• Define eCommerce roadmap and strategy, product evaluation and solution design for manufacturing clients

• Incorporate the platform security features into a solution to meet data security requirements

• Architect a solution for optimal performance, scalability, maintainability, and reuse

• Recommend the data migration strategy, considerations, and appropriate tools to use Experience in technology transformation, design principles, integration patters, architecture considerations and development guidelines

• Describe the applicable design considerations and trade-offs when working within the constraints of the platform and data volumes

• Contribute in presales and sales activities for eCommerce - RFP responses, proactive outreach, point of view and proof of concept demonstrations

• Ready to travel globally as needed

• Good / Excellent communication skills, analytical ability, initiative taking and innovative. Ability to lead Technical discussions during workshops.

• Be a single point of contact for the Customer, covering technical aspects of the entire eCommerce solution

Qualifications:

• Experience in B2B/B2C eCommerce and Channel Experience

• Certification in any of the leading eCommerce product suites

• Knowledge of various enterprise systems, CRM, SFA, and ERP

• Years of experience required for position: 10+ years

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