Sales Operations Oversight and Integration Manager
4 weeks ago
Summary The Sales Operations Oversight and Integration Manager is responsible for shaping and aligning the Sales organization business processes, systems, interfaces, and strategies to drive success in the Growth division. Responsibilities include ensuring adherence to quality standards, sales program deliverables, and optimizing the sales architecture to ensure a seamless integration of various components. Collaborating with members of the Sales/Growth leadership team, helps set the overall strategy and objectives for key projects that live outside of the corporate sourced initiatives. This includes fostering cohesion and efficiency across the organization. Reporting to the Vice President of Sales, this role is pivotal to overseeing seamless execution and integration which positively influences GEHAs growth success.
Duties
Translate sales/growth strategies into actionable plans and initiatives including collaborating with key stakeholders to understand business needs and requirements.
Partner with cross-functional teams to implement strategic projects and programs which includes fostering collaboration and communication between business units and departments.
Monitor and analyze key performance indicators to assess the impact of strategic initiatives.
Design and document end-to-end business processes, systems, and data flows; conduct regular reviews and audits to ensure compliance with established standards and documented processes along with identifying and addressing misalignments, gaps, and opportunities for improvement. This also includes implementing feedback loops to continuously improve processes and outcomes.
Manage and lead sales program change control/management initiatives associated with operational process transformation projects. This includes ensuring effective communication, risks, issues, mitigation planning and training to support organizational changes.
Facilitate workshops and discussions to gather insights for business improvements across people, process, and technology primarily in the Growth division.
Ensure new capabilities and processes align with technology, data, and organizational architecture.
Develops and delivers program status reports as necessary on key initiatives.
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