Forum Sales Associate II

Found in: Lensa US P 2 C2 - 2 weeks ago

Las Vegas, United States Coach Full time

Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity ? Represents Coach as a brand ambassador

+ Demonstrates Coachs Selling and Service expectations at all times

+ Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics

+ Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers

+ Creates positive impressions with customers by bringing best self to work through attire consistent with Coachs Guide to Style

+ Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.

+ Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.

+ Remains aware and is clearly able to communicate current pricing and promotional strategy to customers.

+ Discusses product features and builds the sale by leveraging cross-selling skills and abilities.

+ Cross-sells and encourages beneficial product add-ons that relate to the customers shopping needs * Replenishes inventory on sales floor as needed

* Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures

* Maintains a clean and tidy selling floor at all times

* Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner

* Ensures all daily tasks are completed without negatively impacting service or Coach standards

**Customer Focus:** Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. **Learning on the Fly:** Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. **Strategic Agility** : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

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